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Haritha K.

Sr Scrum Master Project Manager

Commitment
0/ 5
Competency
0/ 5
Reliability
0/ 5
  • Overall Experience: 10 Years  
  • Amazon Relational Database Service:
  • Application Lifecycle Management:
  • Business Activity Monitoring:
  • Behavior Driven Development (BDD):
  • Bugzilla:
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Haritha K. 

Sr Scrum Master Project Manager

Commitment
0/5
Competency
0/5
Reliability
0/5

Time zones ready to work

  • Eastern Daylight [UTC -4]
  • Central Daylight [UTC -5]
  • Mountain Daylight [UTC -6]
  • Pacific Daylight [UTC -7]
  • Eastern European [UTC +2]
  • Eastern EST [UTC +3]
  • Greenwich Mean [UTC ±0]
  • Further EET [UTC +3]
  • Australian EDT [UTC +11]
  • Australian CDT [UTC +10:30]
  • Dubai [UTC +4]
  • New Delhi [UTC +5]
  • China (West) [UTC +6]
  • Singapore [UTC +7]
  • Hong Kong (East China) [UTC +8]

Willing to travel to client location: Yes  

About Me 

With over 10.8 years of experience, I am a results-driven Agile transformation leader and SAFe Certified Scrum Master. I excel at coaching teams to adopt Agile methodolog
With over 10.8 years of experience, I am a results-driven Agile transformation leader and SAFe Certified Scrum Master. I excel at coaching teams to adopt Agile methodologies and best practices, driving innovation, and delivering business value. I have a proven track record of guiding organizations through Agile adoption, from assessment to successful implementation and continuous improvement. My expertise lies in facilitating Agile ceremonies and workshops, tailoring approaches to fit organizational needs and culture. I possess strong coaching and leadership abilities that empower teams to self-organize, collaborate effectively, and deliver high-quality products. I am adept at building consensus among diverse stakeholders and fostering an Agile mindset at all levels of the organization. Additionally, I have a solid understanding of New product development, Product re-engineering/Enhancements, Business requirement gathering, Business process flow, Business process modeling, Quality Assurance, Documentation, and multiple IT applications. I have experience in all phases of SDLC, Agile/Scrum frameworks, and have successfully managed product features and enhancements within sprint cycles. I proactively manage Sprint-level risks, assumptions, issues, and dependencies, ensuring they are identified, coordinated, mitigated, or escalated as necessary. I am also skilled in tracking and managing product backlog, burn down metrics, velocity, and tasks. Good exposure in regulatory product lifecycle maintenance activities of product renewals, variation filing, PSUR submission through liaising with different internal and external stakeholders to ensure quality submission readiness by time. Extensive experience ofend-to-endd process of creation, set-up and maintenance activities of TMF & Document Management. Acting as SME and technology expert for eTMF inspection readiness for study teams by delivering various KPI reports to achieve compliance.
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Portfolios

Ivy Comptech

Website Link:

Role:

Identified plans and resources required to meet project goals and objectives. Obtained needed resources by strategically negotiating with stakeholders and outside suppliers. Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Identified plans and resources required to meet project goals and objectives. Obtained needed resources by strategically negotiating with stakeholders and outside suppliers. Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Skills:

Tools:

Highradius

Website Link:

Role:

Liaised between IT infrastructure team and other personnel to assist with resolution of system issues. Determined proper methodologies and procedures to use based upon project specifications. Identified and reported variances between employee time sheets and employee transaction reports

Liaised between IT infrastructure team and other personnel to assist with resolution of system issues. Determined proper methodologies and procedures to use based upon project specifications. Identified and reported variances between employee time sheets and employee transaction reports

Skills: Drupal (All Versions)Scrum FrameworkAngular.JsReact.JsRelational Database Management System - RDBMSNoSQL

Tools: Jenkins

Service aide

Website Link:

Role:

Worked on Sprint Assessment – to identify areas of improvement for each Sprint team at the end of Sprint and come up with development strategies to ensure areas of improvements are addressed to closure. Monitored customer quality metrics and took proactive steps to imp

Worked on Sprint Assessment – to identify areas of improvement for each Sprint team at the end of Sprint and come up with development strategies to ensure areas of improvements are addressed to closure. Monitored customer quality metrics and took proactive steps to imp

Skills:

Tools:

Accenture

Website Link:

Role:

Developed and maintained project documentation to specifically address project scope, deliverables, project plans, cost tracking, resource usage, issue tracking and status reports for multiple and/or large, complex projects.Worked extensively on Scrum Development Methodologies

Developed and maintained project documentation to specifically address project scope, deliverables, project plans, cost tracking, resource usage, issue tracking and status reports for multiple and/or large, complex projects.Worked extensively on Scrum Development Methodologies

Skills: JiraProject ManagementAgile MethodologyLeadership

Tools: Excel sheets

ELC Online

Website Link:

Role:

Delivered Functional and User Acceptance TestingUnderstanding Business and existing IT applications and coordinating with team members for system design & integration, application maintenance etc. Developed software solutions efficiently by studying information needs, conferring with users

Delivered Functional and User Acceptance TestingUnderstanding Business and existing IT applications and coordinating with team members for system design & integration, application maintenance etc. Developed software solutions efficiently by studying information needs, conferring with users

Skills: Agile Software Development

Tools: ConflunceGithubJenkins

Employment

Senior Business Analyst

2013/12 - 2016/11

Skills: Angular.JsReact.JsJava (All Versions)

Your Role and Responsibilities:

* Responsible for functional/non-functional requirement gathering, solution mapping, requirement analysis and preparation of business requirement documents along with the creation of the help file for the system.
* Managing the creation and maintenance of the development processes within the

* Responsible for functional/non-functional requirement gathering, solution mapping, requirement analysis and preparation of business requirement documents along with the creation of the help file for the system.
* Managing the creation and maintenance of the development processes within the scrum framework.
* Accountable for
◦ Scrum calls, facilitating sprint planning, daily Scrums, reviews and retrospectives.
◦ Ensuring the development team is practicing the core agile Scrum principles of transparency, inspection and adaption.
◦ Empowering and supporting the product owner in grooming and prioritization.
* Serving as a liaison between technical and non-technical departments. Communicating with other management, developers, product managers and technical support specialists on product issues. Maintaining process documentation
* Preparing Functional Specification Documents deriving from Business Requirements.Ensuring technical solutions are designed for performance, reliability, scalability, maintainability and supportability while leveraging industry's best practices.
* Leading & supervising the implementation of new systems and ensuring proper functioning of existing systems.
* Providing support, coaching and mentoring to the team members to ensure that all objectives and commitments are fulfilled in line with expectations, agreements and standards. Mapping requirements of clients and translating these requirements into functional specifications, implementations & custom designing solutions (process / product) by following standard guidelines
* Involving in the business process documentation after closely monitoring the requirements.
* Providing document management control which involves maintaining a database of all official proposals, track project report (both internal and external); and ensure confidentiality of all sensitive document with in the office environment.
* Giving Presentation of Functional Specification to clients and providing support for project implementation which also included fixing technical issues. Providing guidance to development team / product Architecture team for designing new Solutions and preparing Technical Design Specifications.
* Analysing new business requirements / strategic road map for client specific enhancements and translation into product-specific designs/ detailed Requirement Definitions/and Use Cases.

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Programmer Analyst

2016/11 - 2019/10

Skills: Systems Development Life Cycle - (SDLC)

Your Role and Responsibilities:

* Developed a project-level consulting plan that achieves the business case, established the critical business success criteria & closely managed the business within the critical success criteria during project life cycle.
* Partnered with key personnel to gather various project components re

* Developed a project-level consulting plan that achieves the business case, established the critical business success criteria & closely managed the business within the critical success criteria during project life cycle.
* Partnered with key personnel to gather various project components results to arrive at findings and share clear and compelling recommendations and solutions. Instrumental in finalization of project requirements and resource planning and playing a key role in strategic planning to assure achievement of agreed to functional and business objectives.
* Delivered Functional and User Acceptance Testing. Understood requirements to be implemented. Provided technical input and advice on implementation strategies. Implemented completed designs from specifications.
* Modified existing software applications to correct errors, and to improve its performance. Performed unit testing, debugging, diagnosing and corrected errors using defined testing protocols and quality standards.
* Performed Peer and Supervisory review of application code. Provided support to co-workers with application issues as needed.
* Provided technical guidance, assistance & training to other software developers as required.Interacted with the users for system study, requirements gathering, analysis and scoping. Undertook structural designing & coding of the solution for the project.
* Responsible for identifying, analysing defects & in-consistencies in software program functions, outputs, online screens & content related to the project.

Significant Accomplishments
* Credential of receiving an \\\"appreciation from Esteelauder as a reliable resource\\\" for making a various websites.
* Recognized for \\\"developing 3 tools VCAssit, Configfileview\\\" that led to an increase in revenue nearly by 30%.
* Patted and encouraged for implementing new features in developed websites like (CSRF, Click and Collect, Expided Shipping, BIS, Boutiques)

Projects Undertaken

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Scrum master

2021/06 - 2024/08

Skills: AWS

Your Role and Responsibilities:

Identified plans and resources required to meet project goals and objectives.

Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.

Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Wor

Identified plans and resources required to meet project goals and objectives.

Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.

Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Worked directly under Project Management Director to develop project timelines and facilitate project kick-off meetings as well as reoccurring status meetings with key stakeholders

Managed large accounts such as OMNIA and developed relationships with them Achieved complete and timely delivery of the project following the client's requirements, deadlines, and budget Developed project ideas and plans in conjunction with the web development team Assisted in the development and execution of Change Management Plans and functioned as the primary lead for management of employee lifecycle calendar and milestones including Career Wellbeing, Wellness and Recognition, Mandatory Training, Bonus and other major initiatives.

Created and worked on driving design and production efficiencies and consolidation across projects Worked on developing short-term and long-term objectives, goals and strategies that raise and maintain customer service factors, customer retention and customer revenue. Hosted meetings with coaches as well as other meetings necessary to address operations, scheduling, or issues.

Create and drive design and production efficiencies and consolidation across projects Strategic identification and implementation of major initiatives that have transformational and cross-organizational impact by working with key internal stakeholders Empowers direct reports to make decisions and take action. Demonstrates Company’s values, maintains a positive open demeanor, and encourages diversity of thought, and moves team forward in continuous improvement and operational excellence.

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Delivery Manager

2020/01 - 2021/02

Skills: Project Management

Your Role and Responsibilities:

Worked on Sprint Assessment – to identify areas of improvement for each Sprint team at the end of Sprint and come up with development strategies to ensure areas of improvements are addressed to closure.

Monitored customer quality metrics and took proactive steps to implement resolutions

Worked on Sprint Assessment – to identify areas of improvement for each Sprint team at the end of Sprint and come up with development strategies to ensure areas of improvements are addressed to closure.

Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.

Managed resources effectively to avoid unnecessary delivery delays. Initiated a culture of customer experience by gaining alignment from leadership down to frontline employees on the customer first transformation mindset Functioned as lead for enhancing consumer-facing Chat bots and Virtual Assistants that are channel-customized across Chat, Messaging, SMS, IVR, etc., in a contextual, optimized and personalized AI process Assisted Leadership in the evaluation and forecasting of bot generated inquiries, appointments, applications, enrolls, and starts. Utilize a systems-thinking mindset by demonstrating awareness and understanding of the whole and of how the functionalities within are interdependent Aided in building and establishing relationships necessary to influence future delivery and roadmaps, and to communicate complex and innovative concepts to stakeholders to influence decision making and buy-in Adapted to work in ambiguity, looking for the broader picture, continuously improving, and asking questions Worked on leading and developing new initiatives or innovations, providing strategic guidance on improvements; intake new work, prioritize for/with the business and incorporate into product life cycle as appropriate Guided and managed KPIs to measure the success and to drive transparency into business outcomes and progress related to the overall product strategy

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Functional Consultant

2019/10 - 2020/01

Skills: LeadershipScrum FrameworkAgile MethodologyNoSQLRelational Database Management System - RDBMS

Your Role and Responsibilities:

Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.

Determined proper methodologies and procedures to use based upon project specifications. Identified and reported variances between employee time sheets and employee transaction reports f

Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.

Determined proper methodologies and procedures to use based upon project specifications. Identified and reported variances between employee time sheets and employee transaction reports from time management system.

Acted as a liaison between User Support, operations and engineering teams, ensuring efficient ticket escalation, enhancing/creating useful tools to share knowledge and improve processes.

Developed a deep understanding of projects to gain insights into the scope of service delivery Effectively managed multiple priorities, initiatives and projects.

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Education

PGDM

2016 - 2018

Alliance University

2009 - 2013

2013 - 2019

2004 - 2007

1996 - 2003

Skills

Agile Software Development Amazon Relational Database Service Angular.Js Application Lifecycle Management Application Language Programming
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Tools

Notepad++ (Win/Mac) Jira software Conflunce BitBucket Github
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Hobbies

I have the habit of tring different activities which involve ting different sports both indoor and outdoor along eith singing,dancing,quilling and reading books

Achievements

Recognized for "developing 3 tools VCAssit, Configfileview" that led to an increase in revenue nearly by 30

Written and pblished a book on self empowerment in Amazon and Flipkart (Disover your untold self)

Certification

Safe certified scrum master

Preferred Languages

English - Fluent Hindi - Conversational