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Suresh M.

Prof1 System Administrator

Commitment
0/ 5
Competency
0/ 5
Reliability
0/ 5
  • Overall Experience: 13 Years  
  • Agile Software Development:
  • Amazon Relational Database Service:
  • Application Lifecycle Management:
  • Application Server:
  • Assembla:
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Suresh M. 

Prof1 System Administrator

Commitment
0/5
Competency
0/5
Reliability
0/5

Time zones ready to work

  • Central Daylight [UTC -5]
  • Eastern Daylight [UTC -4]
  • Eastern EST [UTC +3]
  • New Delhi [UTC +5]
  • Dubai [UTC +4]
  • China (West) [UTC +6]
  • Singapore [UTC +7]
  • Hong Kong (East China) [UTC +8]

Willing to travel to client location: No  

About Me 

B.Tech ECE, Implementing Microsoft Azure Infrastructure solutions certified, and ITIL V3 certified professional with 9+ yrs of IT Infrastructure services exposure. Resour
B.Tech ECE, Implementing Microsoft Azure Infrastructure solutions certified, and ITIL V3 certified professional with 9+ yrs of IT Infrastructure services exposure. Resourceful Technical skilled in streamlining operations and maintaining scheduled to ensure maximum customer satisfaction and business revenue. Organized and detail-oriented with proactive and hard-working nature.
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Portfolios

Windows server 2012, Vsphere 5.5

Website Link:

Role:

My role as Wintel Engineer to support day to day BAU activities on Infra & App server operations, New projects follow with ITIL process. Worked with multiple accounts & responsibilities in DXC.

Skills: Windows server 2003/2008/2012. VMware 5, ITIL Process, Azure infra knowledge.

My role as Wintel Engineer to support day to day BAU activities on Infra & App server operations, New projects follow with ITIL process. Worked with multiple accounts & responsibilities in DXC.

Skills: Windows server 2003/2008/2012. VMware 5, ITIL Process, Azure infra knowledge.

Skills:

Tools: Windows Server 2008 R2VMware vCenter

Windows server 2008

Website Link:

Role:

  • Remotely Administration and Monitoring of Intel based Win 2XXX Servers located in U.S deferent locations support production as well as test servers.
  • Resolving Customer issues like application performance, unable to write application data on disks, application issues related with
  • Remotely Administration and Monitoring of Intel based Win 2XXX Servers located in U.S deferent locations support production as well as test servers.
  • Resolving Customer issues like application performance, unable to write application data on disks, application issues related with servers, space issue.
  • HPOV generated tickets within SLA related to Server Availability (Server hang, down, No Ping, Warnings, BSOD errors and Hardware issues).
  • Performance & configuration activities on virtual servers like create VM’s, Vmotion, increase memory, disk expansion, increase CPU, RAM, VM tools update, and VM hardware version upgrade. Resolving daily Backup failure issues, print servers and print queue’s issues, Antivirus def updates, tools.
  • 24x7 on-call [1]support for business critical servers.
  • To ensure Servers are operationally ready within expected timeframes. Operational readiness verified via the Operational Quality Assurance (OQA) checklist.
  • Primary SPOC for SA&D, Microsoft Patching Activity coordinated through SCCM within a fixed time period without affecting any application or group.
  • Attending Daily Meetings on incidents, project, weekly Change mgmt & problem mgmt meetings, client calls on on-going projects like build, decom, migration, server provisioning.
  • Perform operations on SCCM & SCOM for patch deployment, generate CI audit reports, package deployments on client machines.

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Skills:

Tools: vmware converter

windows server 2003

Website Link:

Role:

  • Monitoring Win 2000 ADC server like replication, backup, n/w connectivity, Antivirus update on clients, manage print services, power management.
  • User Account mgmt and permissions on desktops and access applications on servers.
  • Managing lotus notes Domino 6.5 server, use
  • Monitoring Win 2000 ADC server like replication, backup, n/w connectivity, Antivirus update on clients, manage print services, power management.
  • User Account mgmt and permissions on desktops and access applications on servers.
  • Managing lotus notes Domino 6.5 server, user permissions, daily backup, database replication, lotus notes client mgmt, space management, user permissions.
  • Daily, Weekly & Monthly backup of Lotus Server and ADC server.
  • Up to date AV definitions. update Symantec AV clients using Symantec console.
  • Troubleshooting all applications Lotus client, MS-office and customized software’s..
  • Responsible for maintenance of Network, PCs and Network Printers of entire office regarding IT related.
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Skills:

Tools: Lotus notes

windows server 2000

Website Link:

Role:

Customer support engineer to support desktops and new servers build and configurations.

support to clients on desktop app related and services.

Customer support engineer to support desktops and new servers build and configurations.

support to clients on desktop app related and services.

Skills: Microsoft Windows Server Administration

Tools: microsoft office

Employment

Prof1 System Administrator

2012/07 - 2019/09

Skills: Microsoft Windows Server Administration

Your Role and Responsibilities:

  • Supporting & managing 4600+ servers in multiple datacenters located globally.
  • Baseline support of Windows operations in physical & virtual (vmware/hyper-v) environment.
  • Lead for server decommissions, independently handled multiple new builds with in a timeline.
  • Supporting & managing 4600+ servers in multiple datacenters located globally.
  • Baseline support of Windows operations in physical & virtual (vmware/hyper-v) environment.
  • Lead for server decommissions, independently handled multiple new builds with in a timeline.
  • Installation and configuration of Windows server 2003, 2008,2012.
  • Plan & deploy Win 2008 environment for client specific application.
  • Route & distribute Remedy tickets and service requests to team.
  • Handled projects on  migrations (P2V, V2V), vMotion, VM tools, vNet change) update from vCenter .
  • Following ITIL process.
  • Remotely troubleshoot H/W (HP, DELL, IBM…)issues with vendors coordination.
  • Active Directory tasks like security group creations & permissions, fix DC replication alerts using repadmin tool, user home folder mgmt, user permissions, group policy change requests,  daily backups check with backup team, AD service alerts, health check, AV update.
  • SPOC for backup failures on wintel servers like vss writers issues, on-call roster, AV issues.
  • DNS requests, DHCP scope monitoring, lease check, new scope creation for new projects.
  • 24x7 on-call support for prod servers & business critical issues.
  • Restored failed remote servers & services on SRT & MIM calls.
  • Powershell scripts to manage our day to day routine tasks.
  • MS failover cluster for Hyper-V host mgmt. MSCS for services, file, print, sql applications.
  • Hyper-V host capacity monitoring, hosts patching via SCVMM, VM mgmt.
  • Patching cycle (used BigFix, Shavlik, SCCM, WSUS) manual & scripting, security compliance.
  • Service requests like  RAID disks & drives expansion, data migrations, data restore,

storage requests in NAS, file share & security.

  • DR activity to restore physical & Virtual widows servers.
  • Worked upgrade project on windows 2003 to 2008 and 2008 to 2012.
  • Creating new VMs and provisioning as per client requirement in Azure.
  • Performing Volume Management on RAID 1 & RAID 5.
  • Migration/Cloning/Snapshots of VMs using vCenter and VMware standalone convertor.
  • Built Esx 3.5/5 servers using SOE's, configured  vMotion, Datastore expansion.
  • Memory dump analysis, drivers update, config remote card in server online.
  • Helping junior colleagues to get the issue resolve.
  • Follow change management process for all required changes.
  • Analyze & fix BSOD errors, firmware, drivers updates.
  • Troubleshoot issues like H/W failures, OS corrupt, disk failures, performance issues, File & Print server, Antivirus, Space mgmt., Folder security, user access & home folder mgmt., Backup failures on servers of monitoring tool issues.
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Systems Support Lead Specialist

2007/06 - 2012/07

Skills: Windows ServersSCCMVMWareVMOTION

Your Role and Responsibilities:

Remotely Administration and Monitoring of Intel based Win 2XXX Servers located in U.S deferent locations support production as well as test servers. Resolving Customer issues like application performance, unable to write application data on disks, application issues related with servers, space issue
Remotely Administration and Monitoring of Intel based Win 2XXX Servers located in U.S deferent locations support production as well as test servers. Resolving Customer issues like application performance, unable to write application data on disks, application issues related with servers, space issue. HPOV generated tickets within SLA related to Server Availability (Server hang, down, No Ping, Warnings, BSOD errors and Hardware issues). Performance & configuration activities on virtual servers like create VMs, Vmotion, increase memory, disk expansion, increase CPU, RAM, VM tools update, and VM hardware version upgrade. Resolving daily Backup failure issues, print servers and print queues issues, Antivirus def updates, tools. 24x7 on-call support for business critical servers. To ensure Servers are operationally ready within expected timeframes. Operational readiness verified via the Operational Quality Assurance (OQA) checklist. Primary SPOC for SA&D, Microsoft Patching Activity coordinated through SCCM within a fixed time period without affecting any application or group. Attending Daily Meetings on incidents, project, weekly Change mgmt & problem mgmt meetings, client calls on on-going projects like build, decom, migration, server provisioning. Perform operations on SCCM & SCOM for patch deployment, generate CI audit reports, package deployments on client machines.
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System Admin

2006/07 - 2007/05

Skills: Windows ServersSymantecMS OfficeTechnical Documentation

Your Role and Responsibilities:

My role as System Admin (IT In charge of Data centre & all IT services). Monitoring Win 2000 ADC server like replication, backup, n/w connectivity, Antivirus update on clients, manage print services, power management. User Account mgmt and permissions on desktops and access applications on servers.
My role as System Admin (IT In charge of Data centre & all IT services). Monitoring Win 2000 ADC server like replication, backup, n/w connectivity, Antivirus update on clients, manage print services, power management. User Account mgmt and permissions on desktops and access applications on servers. Managing lotus notes Domino 6.5 server, user permissions, daily backup, database replication, lotus notes client mgmt, space management, user permissions. Daily, Weekly & Monthly backup of Lotus Server and ADC server. Up to date AV definitions. update Symantec AV clients using Symantec console. Troubleshooting all applications Lotus client, MS-office and customized softwares.. Responsible for maintenance of Network, PCs and Network Printers of entire office regarding IT related.
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Education

2004 - 2008

1994 - 1997

Skills

Agile Software Development Amazon Relational Database Service Application Lifecycle Management Application Server Assembla
+ More

Tools

Azure

Hobbies

Listening Music, watching movies.

Achievements

  • Recognized with HERO OF THE WEEK award (DXC)
  • Recognized with SPOT awards for excellent team contribution (DXC)
  • Recognized with Best IT Support of the year (Max Life Insurance-Wipro InfoTech)
  • Client appreciations received on critical projects handle (IBM)

Certification

    • Microsoft Azure Infrastructure solutions 70-533
    • Microsoft Certified System Administrator (MCSA) - 2003, MCP 2008
    • ITIL V3 Foundation Certification - ITIL/IN072071 -2011
    • VMware vSphere 5 Data center virtualization.
    • Dip in computer application from JYK Govt of India.

Preferred Languages

English - Conversational Hindi - Basic