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Gayathri G.

Gayathri Gopalakrishnan 13 Years

Commitment
0/ 5
Competency
0/ 5
Reliability
0/ 5
  • Overall Experience: 13 Years  
  • Job Control Language - (JCL):
  • Software Quality Assurance - (SQA):
  • SQL:
  • Information Technology Infrastructure Library :
  • Key performance indicators - (KPI):
+ More

Gayathri G. 

Gayathri Gopalakrishnan 13 Years

Commitment
0/5
Competency
0/5
Reliability
0/5

Time zones ready to work

  • Eastern Daylight [UTC -4]
  • Dubai [UTC +4]
  • New Delhi [UTC +5]
  • China (West) [UTC +6]
  • Singapore [UTC +7]
  • Hong Kong (East China) [UTC +8]

Willing to travel to client location: No  

About Me 

IT Technical support analyst experienced in troubleshooting application data, reporting techniques and handling quality audit at high risk, risk assessment at various

IT Technical support analyst experienced in troubleshooting application data, reporting techniques and handling quality audit at high risk, risk assessment at various stages, Business data continuity with security assurance delivered to customers.

 

Key Strengths

 

 

§  Quality Assurance

§  Project Management

§  Helpdesk Support

§  Team Leadership

§  Accounting & Finance

 

 

 

Core Competencies

 

§  Application Support Lead in Database maintenance and data delivery

§  Release management Lead in delivering Kit for release and deployment in Production

§  Pursuit Lead in Engagement, Estimation and Evaluation Changes using E3T tool

§  Delivery of Accounting and Financial Billing reports to Clients

§  Business Continuity management SPOC in continuous service delivery to Client

§  Information Security management SPOC in for Quality assurance and security of data delivery

§  Team Governance and reporting Utilization, Organizational Standard Metrics, regulatory Performance

§  Undertaking internal & external audits at both Organizational & with Client leve

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Portfolios

OPTUS Singapore Telecommunicatuion

Website Link:

Role:

VAX VMS Developer & Production Support for Billing system in Telecommunication domain

VAX VMS Developer & Production Support for Billing system in Telecommunication domain

Skills: COBOL

Tools: SQL Developer

NICE CES-GPS

Website Link:

Role:

VAX VMS Production Support for all Healthcare modules & Claims

VAX VMS Production Support for all Healthcare modules & Claims

Skills:

Tools: SQL Developer

NICE

Website Link:

Role:

VAX VMS Developer for Membership module

VAX VMS Developer for Membership module

Skills:

Tools: SQL Developer

United Healthcare of Rivervalley former Johndeere

Website Link:

Role:

Mainframe Developer & Production support for Healthcare major modules

Mainframe Developer & Production support for Healthcare major modules

Skills:

Tools: MySQLWorkbench

Employment

Technology Consultant

2011/07 -

Skills: COBOL

Your Role and Responsibilities:

VAX VMS Developer & Production Support for Billing in Telecommunication domain

VAX VMS Developer & Production Support for Billing in Telecommunication domain

Education

2001 - 2005

Skills

IBM DB2 Administration Job Control Language - (JCL) Statistical Analysis Software - SAS Software Quality Assurance - (SQA) SQL
+ More

Tools

Notepad++ (Win/Mac)

Preferred Languages

English - Fluent