Your Opportunity



As a Site Operations Engineer, you’ll be responsible for the availability, performance, and resilience of the company platform in our largest on-premise customer environments. You will collaborate with high-performing infrastructure and engineering teams both within company and customer organizations to help drive the scalability and stability of our platform.



Your Responsibilities



Participate in a globally distributed team of Site Operations Engineers, supporting multiple our application stacks across our most critical on-premises customers

Manage the services that comprise the our platform (Kubernetes, Cassandra, Elasticsearch, Redis, etc).

Implement disaster recovery and reliability improvement initiatives, including performance tuning and infrastructure optimization

Maintain and support the production environments and communicate directly with customer stakeholders

Participate in an on-call rotation with other Site Operations Engineers

Your Background



Experience managing Kubernetes clusters in a production environment

Worked with containers such as Docker, Rkt (Rocket), containerd

Aptitude for troubleshooting complex problems in high-throughput web applications and network services

Solid understanding of Linux systems and networking

Experience in diagnosing and troubleshooting customer-facing production service outages

Command of a scripting language such as python or bash

Strong sense of ownership and a focus on customer delight

Management of any of these clusters: Cassandra, Elasticsearch, Kafka, Redis, HBase

Proficiency with configuration management tools. We love Terraform, but you may have experience with Puppet, Chef, or SaltStack

Experience creating and tuning Kafka, Cassandra, or Redis clusters

Used log aggregation services like Elasticsearch or Splunk

Experience supporting a customer-facing product hosted in a public or private cloud ecosystem

Key Technologies:



Kubernetes, Docker, Python, Cassandra, Kafka, Terraform, public/private cloud ecosystems