We areseeking a full-time quality assurance engineer to assist in keeping our accounting software stable. This role works closely with our client support representatives and developers and is required to provide third-tier and emergency client support when necessary. To cover our Eastern Canada/US clients, we need a morning person who can start at 8AM Eastern (5AM Pacific).

Remote work is an option for an individual who is self-motivated, disciplined, and can provide a quiet and distraction-free home office.

Key Responsibilities

- Research software issues and document them- Create and run Ranorex and Selenium test cases- Analyze SQL database problems (PostgreSQL)- Support third-party developers using our  REST API- Provide third-tier troubleshooting and remote support as needed

Required Skills & Qualifications

- Excellent English language ability (reading, writing, and speaking)- Minimum of 2 years experience working professionally in a quality assurance role- Experience with Selenium or other test automation framework- Previous experience using REST APIs- General experience with business and/or accounting software and processes- Experience installing, configuring, and troubleshooting software on Windows- Positive, professional attitude- Attention to detail

Compensation and Benefits

- Competitive salary- Medical, vision, and dental for you and your dependents- Accommodative vacation policy and some flexibility with hours