About the product

You will be working on a SaaS marketing product that interfaces with both the marketer and the marketer's customers. Two key users of the product:

1) Marketer setting up our software in our web-based admin UI (our customer)

2) Consumers who join a businesses' referral program via a member portal (our customer's customer)

Manage product user experiences like:

• On-boarding workflows


• Setup integrations with CRMs, websites,


• Managing referral programs


• Marketing statistics program performance


• End user sharing widgets


• Internal tools for our team to manage customers

• You should be comfortable translating domain knowledge, client goals and customer needs into effective user stories.


• You excel at clearly defining the who, what, why (value statement to our user) and requirements that have clear, testable acceptance criteria.


• You will identify and negotiate minimum viable product solutions that will provide the highest value to current and prospective customers.


• You have a strong UI/UX design sense and can contribute to copy and design of the product to improve the user experience.


• You see the product as a system that can be simplified despite growing features and functionality.


• You have an extreme attention to detail to every letter of copy and every pixel. You can't unsee these things BUT understand that there are times to dial it back so we can ship and move on to the next.


• You are able to recognize and manage problems when they arise, solve them quickly and efficiently. You understand the need to compromise and understand tradeoffs to keep progress moving.


• You're a master prioritizer, who can organize and understand a wide variety of projects and demands efficiently and communicate chosen priorities to a team.

• Experience at a martech SaaS


• Understanding of website marketing tracking (tracking pixels, cookies...), and website widgets


• UI/UX design, wireframing, HTML/CSS