Job Description

Responsibilities:

• Works with sales team members to review, analyze and document business requirements essential to creating the foundations of a complete eCommerce solution as shared by potential clients


• Analyze these requirements to determine possible solutions to meet the requirements and a rough ballpark of the cost to implement those solutions


• Formulate recommendations and assist the client with business decisions


• Convert these ballparks, requirements, and recommendations into a concise list of deliverables for each merchant to review and approve


• Work closely with our business development resources in order to define opportunities and leverage growth with commerce solutions expanding across existing clients and new opportunities


• Communicate with prospects and clients to outline why our proposed solution is the best approach


• Advise our product coordinators regarding Magento technical matters in an easy-to-understand manner

• Detail-oriented and highly organized while working across multiple projects


• Eager to learn & constantly innovate


• Analytical thinking focused on data-driven problem solving


• Knowledge of discovery and business analysis processes


• Understanding of technical solutions related to computer programming (you don't have to be a developer, but you should be comfortable talking to developers about their work)


• Expert-level understanding of eCommerce, including SEO, omnichannel merchandising, etc.


• Experience in delivering customer-oriented features in a technologically enabled environment


• Highly self-motivated and directed with the ability to effectively prioritize and execute tasks in a fast-paced environment


• Ability to adapt and learn quickly in a changing environment

• Magento Certified Solution Specialist certification and/or multiple years of experience working with the Magento platform


• Experience working as a Business Analyst/Architect/Project Manager in an eCommerce environment


• eCommerce strategy experience


• Familiarity with the various Atlassian tools such as JIRA