The Security Solution Engineer will need to have customer-facing experience in selling, through troubleshooting, and delivering implemented solutions on our global edge cloud. This individual will have knowledge of at least one programming language; the ability to write / learn / understand a common scripting language (bash / python / javascript / etc.) is essential. VCL is the configuration language -- prior experience or aptitude and commitment to learn is an important requirement. Experience in devops, network operations, system operations or other technical support organization(s) where complex system interactions are supported or deployed is highly desirable. This unique position will have a key role in being a local security and technical solution engineer that leads our team and our customers to better answers for their businesses.

What You'll Do

• Support the Sales engagements where security requirements exist


• Bring technical expertise in security problems that web properties face and work independently and dynamically to create solutions that solve those problems for customers


• Implement and manage WAF deployment for the local customer base to ensure minimal false positives and maximum available protection for our customer’s Web Applications


• Build test configurations to demonstrate new products and features to individuals and groups


• Provide support to internal and external customers for products


• Train our internal and external customers on new products and features


• Contribute to documentation and articles for general customer education on security best practices and using the Platform to protect customer assets


• Attend appropriate stakeholder meetings and standups, gather and present feedback to various stakeholders

• 5+ years of broad solution experience with the CDN, cloud, or managed service provider


• 3+ years experience with HTTP request/response protocols and related troubleshooting tools and techniques (curl, dig, tcpdump, etc.)


• Demonstrated ability to interact effectively with a variety of business and technical contacts including mid level managers


• Proven background in security models, solutions, and products


• Expert knowledge of DNS, routing, caching, WAF, DDoS, TLS, security service management


• Expert knowledge of internet protocols, website optimization and acceleration


• Referenceable communication and documentation experience


• Fundamental knowledge of information security standards, policies, controls, and regulations.


• Strong attention to detail


• Good written communication skills and experience, including writing technical documentation


• Comfort with networking equipment and protocols as well as Linux systems are essential


• Excellent collaboration skills with cross-functional organizations


• Advanced knowledge of enterprise software technology


• Superior listening skills, can swiftly identify complex problem relationships through listening and discovery directly with internal and external customers


• Open and receptive to new ideas and ways of doing things

• Proficiency in written and verbal communication, in Spanish