Candidate Description



The Senior Developer role we are seeking issenior ServiceNow engineer with the ability to help us design, develop anddeploy secure, agile, sustainable solutions in response to disruptive forces intheir industries. S/he must demonstrate a depth of knowledge, experience andpassion for digital transformation. S/hemust have experience establishing conceptual blueprints of how the current andfuture needs of an organization will be met through technology at Fortune 500level organizations. S/he must possess the acumen to view enterprise challengesfrom a business, application and technology perspective and have demonstratedexperience articulating it to stakeholders.



Responsibilities

• Provision ServiceNow features to support operational and customer needs.


• Customer-facing technical consulting experience with ServiceNow


• Experience developing on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes


• ServiceNow platform development


• ServiceNow administration


• Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow


• End-to-End Service Catalog development and complex workflows


• Applies innovative technical solutions to business and the application processes


• Defines and documents procedures for processes and workflows


• Works on multiple projects as a project team member, occasionally as a project leader


• Responsible for troubleshooting problems as reported by users


• Supports Web access and electronic messaging services and maintains a secure systems environment


• Communicates effectively with management and other members of the project


• Integration of disparate systems using SOAP and REST APIs


• Mid-Server Configuration (to facilitate REST calls and discovery); CMDB configuration and integration


• Creation of Web Services for data integration


• Additional duties as assigned and defined by management

Qualifying Experience and Attributes

• 5+ years ServiceNow development experience


• Configuration experience in following modules on dedicated as well as shared instances (ITSM, ITOM, ITBM, KM, Release Management, Event Management, Configuration Management and Asset Management)


• Bachelor’s Degree in Computer Science, Information Systems, or other related field or 3-5 years equivalent work experience


• Domain Separation Experience


• Development experience in following areas: Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON, Encryptions Plugin, Notification, Reporting, Discovery (a plus), Integration, SSO, MID Server, LDAP


• Extensive knowledge of two or more Front End Technologies: HTML, JSTL, DHTML, JavaScript and CSS, XML, XSL, XSLT


• Experience integrating external ITSM and technology stack platforms to ServiceNow via multiple methods (REST, SOAP, flat-file, email integrations, etc.)


• Works effectively in a team-oriented, collaborative environment


• Strong interpersonal and oral communication skills


• High level of expertise in multiple system environments


• Proven problem-solving abilities and strong attention to detail and quality work output


• Well aware of SCRUM methodology


• US Citizen and must be able to pass background check(s)

Remote

Experience:

• ServiceNow: 5 years (Required)


• SCRUM: 1 year (Preferred)

Education:

• Bachelor's (Preferred)