Overview:

The Principal Technical Consultant will be part of our exciting Enterprise Delivery organization. A Customer facing and hands-on role, that will lead a team of talented Technical Consultants managing all technical aspects of project delivery and solution delivery of large enterprise project implementations. In addition, it will provide leadership and technical direction to a team of technical consultants, and coordinate with Project Managers and Product Management teams to deliver high-quality feature enhancements.

You work with teams, perform hands-on development of data models, integrations, reports and dashboards, and apply problem-solving skills to troubleshoot and resolve complex technical issues. It will be important to document and communicate product feedback in order to improve user experience, collaborate and contribute to the creation, deployment and maintenance of Technical best practices and standards and ensure technical deliverables to customer delivery and customers are complete, consistent, high quality, on time and deliver valued outcomes.

Finally, you will contribute to Centers of Excellence through publication activities: knowledge articles, white papers, community, blogs, templates, etc., andprovide feedback loop into Product Management organization for continual improvement of product capabilities, features and interoperability in consideration of customer needs and requirements.

Requirements:

Bachelor’s Degree in Computer Science or related professional experience

10+ years’ experience as a Technical Consultant (or Software Engineer) on enterprise projects

5+ years of experience managing a technical team

Experience in Insurance / Fintech / Healthcare is preferred

Experience working for large SaaS companies is highly preferred

Factors that may contribute to success in this role:

Knowledge of Agile and iterative development methodologies

Strong analytical, problem solving and conflict resolution skills

Energetic, motivated, service-oriented, and be able to multi-task

Excellent listening, oral, and written communication skills

Strong interpersonal and teamwork skills

Flexible to new situations and challenges

Demonstrated experience in creating data models and/or architecture diagrams

Good interpersonal skills - ability to work well with people from many disciplines and with varying degrees of business and technical experience.

Ability to be flexible and adaptable in a fast-paced environment including ability to manage multiple priorities and work under deadlines.

Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies

Javascript / Typescript

RESTful services

Databases / SQL experience

Experience in Postgres is preferred