Responsibilities

·         Work in the office or remotely, or both (but not at the same time)

·         Install, upgrade, and manage systems powering customer infrastructure.

·         Troubleshoot availability and performance issues

·         Diagnose production issues and perform front-line remediation

·         Communicate with management and customers regarding aberrant system's behavior

·         Influence software and architecture design based on system and architecture observations related to performance and reliability

·         Participate in an on-call schedule

Requirements

·         Linux (RHEL, CentOS, Ubuntu)

·         Experience working with cloud service providers such as AWS, Azure, or GCP

·         Chef or similar automation system

·         HAProxy, PostgreSQL, Apache or similar technologies

·         Strong networking knowledge: firewalls, TCP & UDP, DNS, SSL/TLS

·         Strong understanding of monitoring principles

·         Familiarity leveraging REST and REST-like APIs for operations tasks

·         UNIX troubleshooting skills: tcpdump, strace, bpftrace, etc

·         Fluency in one or more of the Git, Subversion or Mercurial version control systems

Preferred Experience

·         Experience with Docker, Kubernetes, and containers