Who we’re looking for:

You are a reliable, experienced engineer who cares deeply about building software that makes a real difference in people's lives, and is keen to grapple with the complexities and trade-offs involved in building government software. You prefer using proven technologies to build well-designed systems that are scalable, performant, and secure.

 

You enjoy working on cross-functional teams, and collaborating with others, and you are able to direct yourself and work independently. You have empathy for the people who rely on your work, and you care about how your behavior affects others. You are humble and you value critical feedback and personal growth. You are comfortable receiving and giving kind, candid feedback.

 

Beyond coding ability, communication and teamwork skills are paramount. You must be able to communicate clearly and professionally in writing, in person, and through online tools, especially because we work with government stakeholders and other contractors.

 

You exhibit good judgment and are able to adapt to new situations well. You may encounter situations that no one on your team or encountered before. You take responsibility and are able to persist through ambiguity to get to a solution.

 

What you’ll do:

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  • Work with fellow Infrastructure Engineers to build and maintain our production infrastructure to ensure ongoing reliability while maximizing development team efficiency
  
  
  • Troubleshoot and debug infrastructure, network, and operating system issues
  
  
  • Build and maintain operations software which automates the configuration, provisioning, deployment and monitoring of our core systems
  
  
  • Manage security systems, linux file system permissions and network firewalls
  
  
  • Perform automated deployments to create new or update existing production environments
  
  
  • Set up and maintain alarm systems for notifications on error conditions
  
  
  • Join our on-call rotation as a first line of defense during production issues.
  
  
  
  

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  • Previous experience maintaining a medium or larger scale production system
  
  
  • Significant experience in one or more of the following areas: Cloud infrastructure, Unix/Linux, Scripting, or Security
  
  
  • Ability to automate procedural tasks using scripting or coding in Python, Javascript, or Ruby
  
  
  • A thoughtful, adaptive, and collaborative mindset
  
  
  • Understanding of networks, HTTP
  
  
  • Ability to use the shell to achieve practical aims. E.g. navigate the shell, SSH into machines, create SSH keys, read log files, move files, and start/stop services, search in files, change permissions
  
  
  • Excellent written and verbal communication skills, technical and otherwise
  
  
  • Ability to pick up and learn new development and operations skills