About the position

As a Scrum Master, you will help design and implement a strategy for teams to continuously improve their use of Agile principles and practices – Help teams inspect, adapt, deliver and mature. You will leverage your agile/lean mindset and coaching expertise to facilitate the process and partner with internal stakeholders within the Technology and Products organization. Our long term goal being to adopt Agile in almost every aspect of the business. 

 

Since you will have to work with multiple horizontal teams but also with executive team, you should be highly entrepreneurial, be able to coach executives, leaders, business units, and technology teams on Agile principles, values, how to build, grow, and maintain a thriving agile organization at scale.

 

This is about pushing the edge of what has been done in Finance and Lending to build a scalable platform that can serve all-the-pets. However many (but the more the merrier). This is about working with a brilliant team that's been growing from 0 to 1 in 3.5 years and that is helping pets in ~50 states in the US and most of the states of Canada.

 

This job is for you if you recognize yourself in this:

• I have a good mind


• I love to grow and help others do so


• I am critical of myself and others


• I am always respectful


• I ask questions when needed


• I can understand the boundaries but have a lot of fun within them


• I take my work seriously and never let down people


• I work hard because I want to do the best that I can right now


• I always observe and reflect on how to do better tomorrow


• I like animals

• BA/BS in Computer Science or equivalent degree.


• 5+ years experience working in technology and/or financial organizations.


• 3+ years of Scrum Master experience


• Knowledge and experience with methods such as XP, Lean, or Kanban


• Hands-on experience applying lean/Agile methodologies within infrastructure and operational environments.


• Deep knowledge of Agile principles and practices and the ability to transfer that understanding at all levels of the organization.


• Consulting and facilitation skills in leading technical teams in the adoption and improvement of Agile methodologies.


• Senior Agile Leadership skills with an ability to lead by example and challenge command and control behaviors.


• Excellent presentation and training skills.


• Application of Agile principles in one or more of these development disciplines: design, development, testing, and management; can relate principles, practices into performing these disciplines in an Agile environment.

• Be the ScrumMaster in multiple remote Scrum teams


• Provide Agile Leadership coaching and training to Scrum Masters, Product Owners, functional managers, and executives.


• Collaborate directly with software and operations teams to coach and guide them on the mechanics of Lean and Agile methods to achieve optimal team effectiveness.


• Deliver hands-on coaching of individual teams in all aspects of scrum and kanban - daily meetings, planning, self-organization, collaboration, iterative development, managing flow, limiting wip, etc.


• Expose our technology teams to the latest innovative thinking and ideas from the Agile community to increase agility, leveraging lean, scrum, Kanban, and other agile thinking.


• Create Enterprise wide initiatives: internal certification (SM, PO).


• Clearly define enterprise-wide guidelines (e.g, Definition of Done, SM, and PO qualifications and responsibilities).


• Ensure strong organizational information flow (scaling the coach).


• Create, launch, and facilitate Agile collaborative groups, Communities of Practice, and Agile Working Groups.


• Continuously develop potential and existing coaches impacting all levels of the organization.


• Embrace servant leadership and display the behaviors that come with the key mindset shifts associated with Agile methods.


• Coach teams and management towards improving Agile process and metrics, evaluate and mentor existing Scrum teams, and deliver training classes for product owners, developers, and testers.


• Create, build, and deliver customized Agile training.