About Job:

As a DevOps / Site Reliability Engineer at Our Company, you'll be part of the team responsible for the overall reliability, availability, security, and performance of our platform. You will evaluate, recommend and implement new technologies and process changes across our systems and environments to improve our service.

 

What you’ll do:

• Administer and enhance our SaaS environment on AWS to meet the service level requirements of the company.


• Ensure the security, availability, performance, and manageability of the Our Company platform.


• Develop IaaC tooling to automate deployment, provisioning, and maintenance of all of our integrated computing environments (Production, Staging, etc)


• Develop, maintain, and enhance system monitoring, logging, and alerting to prevent system service disruptions and to minimize disruption recovery time.


• Investigate, evaluate, and introduce new technologies and services to improve the quality and efficiency of our service.


• Participate in on-call rotations to respond, troubleshoot, and rapidly recover from service disruption or degradations, in tight collaboration with colleagues in a cross-functional incident response team.


• Collaborate with colleagues from development teams to provide deployment and DevOps technologies to support new product initiatives and solutions.

• Has a strong Growth Mindset and a can-do attitude.


• Is highly collaborative with a strong commitment to customer service.


• Takes unknowns and changes in stride and thrives in a highly dynamic, fast-moving and agile environment.


• Enjoys pairing with peers, and gives and receives well-crafted feedback.


• Has extensive operational experience with AWS (EC2, VPC, RDS, S3, IAM, Lambda) (3+ years).  Experience with public cloud environments a plus (Azure, GCP).


• Has extensive experience operating mission-critical SaaS services.


• Working expertise with provisioning, automation, and configuration management solutions (Packer, Terraform, Ansible, Puppet, Jenkins).


• Experience with enterprise monitoring solutions (DataDog, CloudWatch, Icinga)


• Have at least five years experience supporting high-volume customer facing services.


• Experience supporting and managing Docker containers from local development to production.


• Knowledge of relational databases (PostgreSQL) and NoSQL systems (MongoDB, Couchbase, Redis).


• Extensive Linux experience and proficiency with command line shells and tools (awk, sed, make), and networking concepts and protocols (TCP/IP, UDP, HTTP, NTP, DNS, TLS).


• Experience working with CDN and edge computing technologies such as Akamai, CloudFront and Cloudflare a big plus.


• Proficiency with one or more scripting languages: bash, Python, Ruby.