We are looking for a Technical CRM Manager (Salesforce Marketing Cloud)

The position:

• Creation, maintenance and execution of campaigns, journeys, automations and processes


• Design and document technical CRM solutions based on business needs (including email, SMS and API connections)


• Daily administration, troubleshooting and technical support for the salesforce org


• Responsible for the effective run and ongoing support of the CRM integration platform based on Microsoft SQL data base


• Maintenance of users, profiles, roles and permission sets


• Train new and existing users on system functionality

• Strong technical understanding of business / marketing processes


• Experienced in technical administration of CRM systems


• Strong understanding of SQL, JavaScript, SSJS, HTML


• Close attention to detail and excellent analytical skills, able to explain complicated procedures


• Ability to quickly identify and integrate more efficient workflows and processes, find and fix errors