We are seeking a full-time Salesforce Project Manager to support engineering and operations in the planning, implementation and successful closing of our Salesforce projects, as well as internal projects and daily management. This person will have a disciplined approach to managing clients, planning, organizing and scheduling resources, great attention to detail, and an understanding of the importance of process fulfillment. The successful candidate will see the value in detailed tasks in relation to the "big picture" and will make significant contributions to the development of processes and procedures that drive our business forward.

Requirements:

• Minimum of 5 year’s experience managing the project delivery of CRM implementations within a consulting environment, preferably Salesforce.com implementations


• Must have Sales and Service Cloud certifications


• Experience in professional services/consulting organization


• Experience in Waterfall and Agile approaches to project management


• Experience managing multiple projects at one time (including but not limited to: implementations, upgrades, and new installations)


• Strong time management skills as you’ll have multiple priorities to focus on in a week that often change based on client demands


• The ability to be self-directed and work in an ambiguous and dynamic environment


• Demonstration of good judgement; ability to know when to listen vs. ask questions


• Must maintain professional knowledge of salesforce.com


• Innate service mentality and care for the client experience


• Demonstrated ability to proactively mitigate risk


• Strong work ethic and the ability to work autonomously


• Strong business and technical acumen


• Exceptional written and verbal communication


• Bachelor’s degree is preferred; MBA or other advanced degree is a plus


• Must be able to perform the basic functions of the job