• Interface with internal business users as well as various IT development groups so the needs can be clearly understood, expectations managed and change initiated
• Act as the point of contact between the business units and IT
• Perform analysis for business applications
• Develop and implement plans to suite business plans and objectives
• Coordinating with the clients and working accordingly.
• Responsible for checking the daily achievements.
• Generating reports and sending to the clients as well as seniors.
• According to analysis making the improvement plans.
• Responsible for training of the new resources in the support staff.
• Responsible for the user training, solution configuration, solution implementation and post implementation support

1. Take the sign-off on the SRS
2. Provide the timeframe for the desired solution to the management and client
3. Interact with the development and technical service team to develop the scheduler and prepare the QA and production environment.
4. System Implementation

Post Implementation Support

1. Gather the requirement through client interview
2. Prepare the SRS document based on the client’s requirement
3. Take the sign-off on the SRS
4. Provide the timeframe for the desired solution to the management and client
5. Interact with the development and technical service team to develop the scheduler and prepare the QA and production environment.
6. Functional Testing
7. Review the Test Cases
8. User Acceptance Testing
9. End User Training
10. System Implementation
11. Post Implementation Support.

Report Development

• Gather the requirement through client interview
• Prepare the SRS document based on the client’s requirement
• Take the sign-off on the SRS
• Provide the timeframe for the desired solution to the management and client
• Interact with the development and technical service team to develop the scheduler and prepare the QA and production environment.
• Report Development
• System Implementation
• Post Implementation Support

• Gather the requirement through client interview
• Prepare the SRS document based on the client’s requirement
• Take the sign-off on the SRS
• Provide the timeframe for the desired solution to the management and client
• Interact with the development and technical service team to develop the scheduler and prepare the QA and production environment.
• System Implementation
• Post Implementation Support

• Gather the requirement through client interview
• Prepare the SRS document based on the client’s requirement.
• Take the sign-off on the SRS.
• Provide the timeframe for the desired solution to the management and client.
• Interact with the development and technical service team to develop the scheduler and prepare the QA and production environment.
• System Implementation.
• Post Implementation Support