About Me
Good experience at technical support back end support side.Looking for great oppurtunity to utilize my skills and expirence for a good job,
... Show MoreSkills
Mobile Apps
Operating System
Database
Web Development
Others
Positions
Portfolio Projects
Company
MUTUAL FUNDS REATION OFFICER,NON VOICE DUAL TYPE CHATING PROCESS
Role
Backend Developer
Description
Chating with customers around Hyderabad while facing problems with delivery executives.
->Chating with customers around Hyderabad while facing problems with application.
->Chating with customers about refunds,promocode related queries etc.
->Dealing in joining process of delivery executives.
->Posting ads daily basis by using SEM campaigns.
Process of Mutual funds operations in back end, Manage entire team as a SME(Subject Matter Expert),dealing with allocation both ends ENTRY level and Objection level on both NCPZ & Task MF.
->Dealing with high values more than 2lacs and dealing with module level updates what needed to move next levels.
->Dealing with Branch followup,Unit followup&IT follow up cases.
->Knowledge on EXCEL using daily basic.
->Dealing with To be rectification cases.
->Knowledge on all MUTUAL FUNDS in back end except LIC MF&PRICLPAL MF.
->Daily meatings with teams about updates errors what associates error list in daily basis if more errors gettting any associates and putting in PDP list.
->Dealing with DP ID CLIENT ID(DMAT) upadation side daily basis.
->Posting and managing ads in OLX,QUICKER apps.
Show More Show LessSkills
MS OfficeTools
Excel sheetsCompany
MUTUAL FUNDS RELATION OFFICER
Role
Backend Developer
Description
Process of Mutual funds operations in back end, Manage entire team as a SME(Subject Matter Expert),dealing with allocation both ends ENTRY level and Objection level on both NCPZ & Task MF.
->Dealing with high values more than 2lacs and dealing with module level updates what needed to move next levels.
->Dealing with Branch followup,Unit followup&IT follow up cases.
->Knowledge on EXCEL using daily basic.
->Dealing with To be rectification cases.
->Knowledge on all MUTUAL FUNDS in back end except LIC MF&PRICLPAL MF.
->Daily meatings with teams about updates errors what associates error list in daily basis if more errors gettting any associates and putting in PDP list.
->Dealing with DP ID CLIENT ID(DMAT) upadation side daily basis.
Show More Show LessSkills
MS OfficeTools
Excel sheets