Basically It's a Telecom Company(UK Client). and my position is Treatment and Root cause Analyst. I worked on different multiple processes.(7 processes).

·         Updated existing MYSQL scripts to reduce time complexity by 5Hrs./Month.

·         Analyzed problems effectively, evaluated potential solutions, and implemented them in a timely manner.

·         Created fixes and Root cause analysis for issues which was causing Data discrepancy.

·         Univariate, bivariate and multivariate analysis of monthly Audit reports.

• Created, Modified and altered multiple MySQL queries to achieve time efficacy using Netezza tool.

·         Excellent knowledge in BSS products and analysis, Data Validation, Data cleansing, Data verification and identifying data mismatch.

·         Investigate and analyzing application support incidents, fixing them within SLA.

·         Also performed Root cause analysis and fixed multiple design issues which helped in avoiding revenue leakages

·         Good leadership, interpersonal skills, commitment, result oriented, hard working with a quest and zeal to undertake challenging tasks.

·         Providing the accounts needs to be suppressed by processing the BAC control reports and ensuring the bills are suppressed in accordance to the compliance.