About Me
Overall experience of 10.1 years in I.T Industry with 4 year of team handlingexperience who is providing L1 Monitoring Support for cognizant Infrastructures andapplications. Skilled in many monitoring tools to monitor the infrastructure and supportin...
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Positions
Portfolio Projects
Description
- Acting as primary POC for all data consolidation and working with Managers to ensure teams are following the defined process
- Ensure that the team meets all the stipulated SLA’s
- Participate in daily/weekly/monthly status call with respective stakeholders and follow up on the pending action items
- Preparing all internal, customer reports and decks for all meetings
Attending all audits and sustaining the agreed score
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