Apple Central Station is a ticketing tool is similar to service now application. After sales service application. this application used to provide services for all projects across apple account. For any kind of services like Change Request, Service Request, Incidents and problems users can be logged using this application.

GSX (Global Service Exchange) is an after-sales service application for Apple’s Service partners viz. Service Providers (ASP, Carriers) and Repair Vendors (Distribution Centres and Depots). It is used by Service Providers to troubleshoot, diagnose the customers device, enter details of repairs they perform, manage the inventory of parts by creating orders, check the coverage of units and sell AppleCare products