-Accountable for managing SAP AMO ABAP-Technical Support within defined timelines, quality and cost constraint.

-Accountable for improving the performance & stability under the technical umbrella consisting of 2 technical teams ABAP/MDM,

-Driving Continuous Improvement Initiatives to add value to the engagement.

-Managing volume high inflow (40-60 Incidents/month) and stabilizing/reducing in a short period of period of time.

-Project involved migration of ECC 6.0 systems and interfaces with S4 HANA.

-This project was of 12 months duration and my role was to lead Technical team and build around 120 RICEFW objects within an aggressive timelines in MM,SD,FI modules.

-Managed and Addressed client escalations.

-Performed project  lead + Technical  architect role which also included co-ordination with Client team on day to day basis and manage Scope, Estimates, Schedule, Reporting for CRs and Projects.

-Mature integration of SAP tools and processes across the Program to streamline key engineering & program management processes.

-Set up Client communication process & relevant templates for PGLS environment

-Perform a role of delivery Lead to deliver complex solution for IDOC interfaces

-Develop and deliver the different kind of file extracts in various modules.

-Set up the quality delivery process and information security process.