About Me

Scaling new heights of success with hard work & dedication and leaving a mark of excellence at every step Seeking assignments in Technical Lead / Scrum Master/ Team Leader with a reputed organization; industry exposure: Credit Card and Insurance A co...m Master/ Team Leader with a reputed organization; industry exposure: Credit Card and Insurance A competent Scrum Master with 9 years and 10 months of experience in running successful process oriented operations, entailing implementation of cost cutting strategies as well as initiatives for business excellence through process improvement. Experience in defining procedures, best practice and service standards for business excellence. Technical skill set and expertise in project management, customer service, incidence management and escalation management. Possess broad competence in strategic management of technical matters with distinction of launching & re-designing IT infrastructures and achieving goals. Expertise in all the phases of Software Development Life Cycle (SDLC) entailing requirement analysis, design, development, Implementation, delivery and troubleshooting Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for information systems management. Extensive experience in service consolidation, change management, migration operations and broad understanding in planning, design, deployment and management of enterprise IT