Customer : Etisalat
Technical Platform : EOC 18
Team Size : 7
Duration : Nov 2017 to Till date
OSS Products:-Ericsson Order Care (16.1)
Relational Database: Oracle 11g , SQL, PL/SQL
Application Server: Oracle Web Logic 12
Platform: Windows 7, Linux
Tools: GIT, Tortoise SVN

Project Description: This describes where EOC as a middle ware between North and south bound systems. EOC receiving request from systems OSM including Fiber, Voip & CPE and provision it to South bound systems such as IMS, Network Provisioning systems
Roles:-
Created design diagrams, HLD, Effort Estimations.
Given solutions for the requirement such as Order management, Order orchestration, Error handling framework, External system communication via different protocols such as SOAP, JMS, HTTP, Versioning, From EOC/ECM tool perspective.
Created GUI designs such as Order dashboard, Audit Logging
Involved in Scrum, Backlog refinement, Sprint planning, Review, Retrospective and other solution/design meetings

Roles & Responsibilities:
• Implemented Billing part in ProQuest application by enabling it for ordering and moving data into Service Profile (Service Register).
• Acted as a subject matter expert on Billing part and assisted cross functional team in identifying issues and resolving them.
• Liaised with multiple teams to address complexities in integrating functionality of various product screens and enhance user experience.
• Assisted testers and support personnel to identify system problems and resolved them.
• Analyzed and provided feedback on how to optimize web service and backend calls for bulk order upload initiative.
• Refactored code to improve system performance and reduce code complexity.
• Acted as a single point of contact for Billing to deal with system issues and enhancements.
• Worked with business analyst and team leads to write the low level design document to be used for developers.
• Unit Tested code and provided support for SIT and UAT testing and validated production drop.
• Maintained and created test data required for every major and minor release.
• Co-ordinate with team members to maximize development efforts.

Roles & Responsibilities:
• Create monitor and manage Work Flows using HPoo
• Environment setup and Data setup in the test region before the start of execution.
• Create, Deploy, monitor and manage Linux/ windows 2008 servers located at data centers remotely
• Having a good expertise in telcom tools such as SelfCare, VMware, HP oo, Netapp, Netcool, KeaX, Linux, CISCO ACE, Edit Plus, HTTP Watch.
• Monitoring the connectivity and configuration of the devices by generating alarms
• Verification of error logs