Customer : Etisalat
Technical Platform : EOC 18
Team Size : 7
Duration : Nov 2017 to Till date
OSS Products:-Ericsson Order Care (16.1)
Relational Database: Oracle 11g , SQL, PL/SQL
Application Server: Oracle Web Logic 12
Platform: Windows 7, Linux
Tools: GIT, Tortoise SVN

Solution Architect for the Etisalat OSS/BSS stack for Fixed products of SMB / Enterprise and Consumer services E2E Solution for Etisalat stack from Order capture to billing for Fixed services of Etisalat Handled E2E solution for Ericsson Conceptwave Stack transformation project of Etisalat Fixed services E2E Implementation of SaaS products as Addons to the main fixed services of Etisalat for SMB segments Part of the RFP committee for the vendor selection and approval E2E solution for the new products of fixed consumer segment in legacy etisalat stack Handled solution with different vendor COTS products o CloudFX - SaaS Platform o Ericsson - Conceptwave stack o Net Cracker - E2E Service Orchestrator o Ericsson - BSCS Implemented SSO SAML between the Etisalat Customer portals to Vendor application for Service Assurance

This describes the scenario where EOM integration with Siebel CRM. EOM receiving request from systems Siebel CRM including Prepaid, Postpaid & Hybrid for order creation via TIBCO

Project Description: This describes where EOC as a middle ware between North and south bound systems. EOC receiving request from systems OSM including Fiber, Voip & CPE and provision it to South bound systems such as IMS, Network Provisioning systems
Roles:-
Created design diagrams, HLD, Effort Estimations.
Given solutions for the requirement such as Order management, Order orchestration, Error handling framework, External system communication via different protocols such as SOAP, JMS, HTTP, Versioning, From EOC/ECM tool perspective.
Created GUI designs such as Order dashboard, Audit Logging
Involved in Scrum, Backlog refinement, Sprint planning, Review, Retrospective and other solution/design meetings

Roles & Responsibilities:
• Implemented Billing part in ProQuest application by enabling it for ordering and moving data into Service Profile (Service Register).
• Acted as a subject matter expert on Billing part and assisted cross functional team in identifying issues and resolving them.
• Liaised with multiple teams to address complexities in integrating functionality of various product screens and enhance user experience.
• Assisted testers and support personnel to identify system problems and resolved them.
• Analyzed and provided feedback on how to optimize web service and backend calls for bulk order upload initiative.
• Refactored code to improve system performance and reduce code complexity.
• Acted as a single point of contact for Billing to deal with system issues and enhancements.
• Worked with business analyst and team leads to write the low level design document to be used for developers.
• Unit Tested code and provided support for SIT and UAT testing and validated production drop.
• Maintained and created test data required for every major and minor release.
• Co-ordinate with team members to maximize development efforts.

Roles & Responsibilities:
• Create monitor and manage Work Flows using HPoo
• Environment setup and Data setup in the test region before the start of execution.
• Create, Deploy, monitor and manage Linux/ windows 2008 servers located at data centers remotely
• Having a good expertise in telcom tools such as SelfCare, VMware, HP oo, Netapp, Netcool, KeaX, Linux, CISCO ACE, Edit Plus, HTTP Watch.
• Monitoring the connectivity and configuration of the devices by generating alarms
• Verification of error logs

This describes where EOC as a middle ware between North and south bound systems. EOC receiving request from systems OSM including Fiber, Voip & CPE and provision it to South bound systems such as IMS, Network Provisioning systems

This PoC for demonstrating EOC, ECM capability to provide solutions for telecom requirements such as Mobile delivery, Broad Band, Resource Implementation through Work flow Management. Also explains the automatic approach of End-to-End Flow from North bound system integrating with various down stream components.

As part of the CBiO 16 release, OSS Lab is implementing the PoC for demonstrating EGI capability by creating a Demo for CBiO 16 solution. The project involves implementation of ECO 16 and ECM 16 and installing Reference Configuration for integration with BSCS 16 and CS 16.