Manhattan SCALE is a WMS, it includes the operations and activities surrounding the warehouse, such as inbound and outbound logistics and yard management.
• Manhattan SCALE was integrated with Microsoft Dynamics AX to perform Warehouse operations.
• My role was to closely monitor this integration between AX and SCALE.
• Analysing the incidents and providing permanent solution for them as per business users concerns.
• Interaction with business users on need basis to understand the issue and to provide permanent fix to the issue.
• Daily interact with client over call.

Part of the support project, where we were performing enhancements and bug fixes in Microsoft Dynamics AX for Asian regions.
• Analysing the incidents and providing permanent solution for them as per business users concerns.
• Interaction with business users on need basis to understand the issue and to provide permanent fix to the issue.
• Performing RCA and Providing the fix for it.
• Resolve the incidents in daily basis and send it back to client.
• Daily interact with client over call.

Part of the support project, where we were performing enhancements and bug fixes in Microsoft Dynamics AX for Asian regions. Analysing the incidents and providing permanent solution for them as per business users concerns. Interaction with business users on need basis to understand the issue and to provide permanent fix to the issue. Performing RCA and Providing the fix for it. Resolve the incidents in daily basis and send it back to client. Daily interact with client over call.

Part of the support project, where we were upgrading from 2009 version to 2012 version. Development of new Classes, Tables, Forms. Development of SSRS Reports. Involved in deployments. And also got onsite opportunity to Hong Kong and Taiwan for go live support and got appreciation from client for my work. Daily interact with client over call.

Part of the support project, where we were monitoring Purchase requisition and Travel requisition workflows. Development of new workflows and modifying existing workflows. Analysing the incidents and providing permanent solution for them as per business users concerns. Interaction with business users on need basis to understand the issue and to provide permanent fix to the issue. Daily interact with client over call.

Manhattan SCALE is a WMS, it includes the operations and activities surrounding the warehouse, such as inbound and outbound logistics and yard management. Manhattan SCALE was integrated with Microsoft Dynamics AX to perform Warehouse operations. My role was to closely monitor this integration between AX and SCALE. Analysing the incidents and providing permanent solution for them as per business users concerns. Interaction with business users on need basis to understand the issue and to provide permanent fix to the issue. Daily interact with client over call.

Part of the support project, where we were performing enhancements and bug fixes in Microsoft Dynamics AX for NALA regions and also solving the live issues in an effective manner. Performed Data Migration from Legacy system to AX 2012. Development of new Classes, Tables, Forms. Performing RCA and Providing the fix for it. Handling Retail and POS issues. Daily interact with client over call.

Part of the support project, where we were performing enhancements and bug fixes in Microsoft Dynamics AX for INTL regions and also solving the live issues in an effective manner. Development of new Classes, Tables, Forms. Performing RCA and Providing the fix for it. Resolve the incidents in daily basis and send it back to client. Daily interact with client over call.