Shiva Kumar T.

Shiva Kumar T.

Senior Salesforce Developer

Hyderabad , India

Experience: 8 Years

Shiva Kumar

Hyderabad , India

Senior Salesforce Developer

31714.3 USD / Year

  • Start Date / Notice Period end date: 2020-02-17

8 Years

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About Me

Over 6 years experience in Salesforce CRM with tremendous knowledge in Salesforce administration, configuration and development. Experience implementing SFDC implementations on Marketing, Sales, Service Cloud, Communities, Chatter & integrating with ...

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Portfolio Projects

Description

I worked as a salesforce consultant, taking ownership of gathering requirements from the business of free zone team and property management team members, implementing, testing and delivering the requirements.

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Description

Dubai International Finance Center (DIFC) is one of the Dubai free zone company works for their customers of free zones. As part of this engagement I was involved to be part of implementing DIFC Registrar services to be available on a portal. The old system has offline process where DIFC customers use to visit DIFC physically and submit the requests. After this implantation the services were available on the website and customers use to submit the same service request via customer portal. This was developed in Lightning enabled portal using Lightning framework components. We enabled document generation for the customers to generate submitted & approved requests using drawloop application and used HEXA BPM to business to follow up the service request next steps to service customers

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Description

Heart of Europe is a real estate business where they had the current system in oracle crm and planned to migrate to salesforce to benefit the seamless features and providing the rich user interface to their customers and business. We as a consultant involved gathering requirement from the business designed and developed an architecture to meet the customer expectations. Modules involved in this engagement are property management, lead management, account/contact/opportunity management, broker management and boat ticketing system.

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Description

GYMNATION is the Europe based gym center. They have over 7 thousand customers and expanding their business in UAE. We built an application to the marketing and sales team to generate leads and convert them as their customers using salesforce CRM. We integrated salesforce with Facebook, Instagram, google ad words and their personal website to generate leads in salesforce. We automated leads to different marketing & sales team automatically using round robin algorithm and works based on the built timesheet application. As a consultant I involved gathering requirement from Gymnation, designed and developed an architecture to meet the sales & marketing team requirement

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Description

United Health Group provides health care services such as medical, insurance services with inunited states of America. They provide a customized CRM which was build on salesforce to both business users and the United Health Group customers. This project is majorly built using custom pages to fulfil business requirements and user friendly for thier customers.

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Description

I was worked for General Electricals client for more than 30 months on various projects as lead developer for different business segments such as Power & Water, Lightning & Applicances, Transportation, Energy, etc,. My roles in all projects are as a lead developer taking ownership of the requirements and sharing work with the team members and delivering the project with in timelines.

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Description

1800Registry is a wedding services provider which is a online management software for booking wedding venues, honeymoons, Birtyday celebrations, anniversary functions etc.People who are interested in using their services they visit the website and books their venues, accomodation etc,.online. This online application was built on force.com platform using visualforce pages.

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Description

INTEL Media Services is online television management software which provides all the television channels available throughout the world on pay as you go basis

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Description

Pathway application is a single integrated care management tool. Pathway enables comprehensive medical management and clinical documentation along with integrated outreach, practice and revenue cycle management. Pathway offers a rich reporting component to support its key activities. This application was built using lightning design system with help of Lightning components (Aura frame work) and visualforce.

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Description

This is an application where tableau dashboards were embedded and developed in a page using lightning components which is compatible in both desktops & mobiles. The dashboards are the sales opportunities which generate revenue of the years which are filtered by a region.

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Description

This is an application where tableau dashboards were embedded and developed in a page using lightning components which is compatible in both desktops & mobiles. The dashboards are related to accounts that generated revenue of the year which are filtered by a region/country or to a particular account.

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Description

There are various ticketing tools available for the business which needs to be integrated with salesforce service cloud for making bi-directional data exchange between SFDC and the ticketing tools. All the available standard functional implementations including feature licenses such as knowledge articles, live agent etc along with necessary integrations used with REST&SOAP API has been implemented for making interaction with end system applications. The major implementation in this project is Rally & life ray integrations with salesforce.

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Description

Siebel/Mainframes are integrated with Salesforce CRM and are in sync. The data of Siebel/Mainframes were being maintained in oracle/SQL Server data bases from there used to load into Salesforce via windows batches using Windows Task Scheduler through data loader xml configuration. The business maintains all the databases in sync to avoid interruption for business function users.

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Description

This is a reporting application designed and developed in force.com environment using visualforce pages, Backbone JS (JQuery tables) to fetch the opportunity snapshot data and display in a visualforce page. This application works based on business regions corresponding user level permissions.

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Description

The project is about maintaining users based on different regions/tiers in the business to administrate/configure their Users, Profiles, Roles, custom Objects, public groups, queues etc. so that the users are notified when their profiles/groups are updated.

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Description

Wedding Services is online management software for booking weddings, honeymoons, and other anniversary functions. People who interested in using their services for their wedding or honeymoon or birthdays or anniversaries, visits their wedding services website and books their venue online

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Description

Venue Search is an Salesforce application for the customers of the 1800Registry client. This application uses to customize their bookings, their contact details, their requirements on the booking venues over 1800registry website. This application is based on google maps where it uses for customers to easily point their guest location through the map.

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Description

INTEL Media Services is online television management software which provides all the television channels available throughout the world on pay as you go basis.

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