- Write Scripts to automate website login using static credentials

- It is designed only for domain environment

- It helps if we forget the password of a particular Website, by running the script it will automatically makes user login(unless the password is expired)

- Its a chatbot which is made using python.

- It takes voice commands and perform system operations like opening particular website, tell time etc. It's highly customizable.

- Created an internal website portal for Steria Employees to redeem coupons

- It is only meant for Sopra Steria employees

Act as SME for the server monitoring team. Prepare reports on CPU, Memory & Disk utilization. Spoc for the automation task in Infra Division Prepare and compile SOPs for automation Work along tools team to implement automation via different tools like Big IP, Solar Winds, Moogsoft Designed & Developed auto incident closure script for Service Now using UI Path tool. Analyse in Excel on incidents count received on CIs and work with application owners, service owners in optimizing number of incidents received.

Act as point of contact for helpdesk team & Business Customers. Maintain SLA for logged tickets and high severity incidents. Open and manage bridge calls between various teams during high priority incidents. Good working knowledge on Active Directory. Point of Contact during the Change Activities in the services. Worked on SQL database for regular checks of stuck jobs. During high priority incidents, communicate various team of vendor, resolving groups and keep updated Senior Management on regular basis about incident progress. Responsible for resolving tickets through ITIL process using ITSM tools like Service Now, HP Asset Manager, Jira. Prepare Standard Operating Procedures (SOP) document for team assistance. Train team members as required. Share knowledge within team on a regular basis by contributing to Knowledge Base. Automated internal billing applications using Python with static credentials. Sound knowledge in web development using Django. Knowledge on HTML, CSS & Javascript, PHP

Responsible for ensuring Operating Systems proper functioning. Participated in Windows 10 deployment worldwide. Responsible for configuring and troubleshooting of MS windows version 7,8, 8.1 & 10. Responsible for configuring and troubleshooting of MS Office application version 2010, 2013 & 2016. Troubleshoot windows10 issue using PowerShell command.