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About Me
I am currenrly working as head of customer support, managing implementation and support team.Created training module and SLA for clients. Trained support team and developement team on SLA priority and meetinv customer expectation. Evaluation of ...
As a Senior System Enigneer managed infrastructure supprot of Ocwen. Daily monitoring,Server patching,Mainaining checklist of AD/DHCP alerts. Working closing with risk management team to make sure servers meet security standards. Worked with Symantec as Backup Exec support Engineer.
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