Roles & Responsibilities:  Review customer orders and plan, schedule and coordinate delivery activities with customers using GDM principals.  Managing Bi-Weekly / Monthly Sprint releases with Agile / Scrum methodologies & managing product releases using DevOps process across projects.  Build positive and productive working relationships with customers /project stakeholders for organizational business growth.  Analyze and troubleshoot delivery risks and issues in a timely fashion and appropriate mitigation plans.  Manage a delivery team around 100+ FTE (5+ Million per Year ) & Ensure timely ,accurate & quality product deliveries and delivered project with appropriate Cost Management process.  Oversee daily activities of delivery team and provide technical direction, mentoring and guidance as needed.  Build resource talent / technical skills and load them as per demands according to skill requirements for different projects. Ensured that team is maintains high level of competence and operational excellence.  Evaluates the resource challenges / conflicts, performance of team members and determine training needs.  Serve as primary contact for customer and cross-functional team’s for inquiries and escalations / concerns.  Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals.  Perform customer negotiations for delivery rates and contract obligations & identify financial leakages.  Developed process improvements & Continues improvements (CIs) to achieve cost effectiveness, ROI and time saving, TCO reduction using Technology innovation and adoptions, Best practices.  Make critical business decisions to meet customer demands & vendor expectations.  Defining IT solutions, Involve scope definition process, Scope Change Management, Sprint backlog, refinement, scrum planning, Story Estimates for different customer projects.  Focus on Revenue Targets i.e. Projection Vs Actuals at ES Practice level and tracking pipeline prospects and supporting for IT Sales & marketing teams.  Involved & reviewing of MSA, Statement of Work / Change Orders along with Legal / Finance team.  Involved in QMS Audits like PHI and THI & Continuous MSR meetings with quality team and address key action items based on Metrics / KPI’s.

Univar Solutions is a world leader in the distribution of chemistry and related products and services as global partner to our customers and suppliers & deals with various business systems. SSP is a global provider of technology systems and solutions across the entire insurance industry, using the expertise to enable customers transform their business and increase their profitability. Assurant Inc and The Warranty Group have joined forces. Together, were a global leader in protection and support for Health, connected cars, homes, devices and appliances Insurance provider. Aspire as an Enterprise Application Integration Partner supporting them in upgrading of Customer legacy business applications as part of digital technology Innovations. We used three-layer MuleSoft API architecture to enable the integration flows to be reused by many parties / cross components across Integration between Downstream -ERP Applications and Upstream -Frontend e-Commerce / Supplier Portal.

Veolia Environment S.A. is Global environmental services company. The company core businesses in water management, waste management, transport and energy. Veolia decided to embark on a major IT technology digital transformation project (i.e. iPaaS & dPaaS). Balfour well known for its long and successful history of the manufacturing, sales and marketing of class rings, yearbooks, letter jackets and graduation regalia to middle school, high school and college students and alumni. Tillys is an American retail clothing company that sells an assortment of branded apparel, accessories, shoes, and more Aspire is supported to build iPaaS platform as part of digital initiative for Retail Business. The proposed middleware solution will be built using AURAS-GEN & Omni, the next generation solution platform to resolve challenges in multi-channel and omni-channel implementation. AURAS-Gen Framework is the proven practical approach to demonstrate the Aspire Unified Reference Architecture; the entire Development Framework is built on Dell Boomi Platform as per industry proven design patterns, reusable components and best practices to speed up the development cycle rapidly.

Dine Brands Global Inc, formerly DineEquity Inc., and before that IHOP Corporation, is an American company that franchises and operates IHOP and Applebees restaurants. Around 5000+ Franchise Restaurant across 19 Countries & 99% of Franchise owned with 400+ Partners. Jack Henry & Associates Inc (JHA) is a provider of payment processing services primarily for the financial services industry. It serves approximately 10,500 customers nationwide across JHA Brands. Ooredoo is a leading International Telecommunications company delivering mobile, fixed, broadband internet and corporate managed services tailored to the needs of consumers and businesses across the Middle East, North Africa and Southeast Asia with a huge global customer base of over 115 million. Aspire as Application Integration Partner and build Centaur of Excellence model for Integration platform with AURAS framework. As part of Digital Transformations, Real-time data consolidation, near real-time product data sync up between multiple internal and external applications reduce data integrity issues. Providing Shared Service support for these Customer landscapes.

Multinational Global beauty companies- Develops, manufactures, markets, and distributes fragrances, cosmetics, skin care, nail care, and both professional and retail hair care products. Aspire as Application Integration Partner for B2B communication Landscape with Vendors / Customers / TPs and on boarding / set up of trading partners for different EDI transaction across global business.

The project involves implementation of a next generation multi-tier supply chain 3PL platform - Logistics Super Suite (LSS) & providing global, integrated supply chain services in more than 60 countries, including both origin and destination services such as freight consolidation, warehousing, and distribution management. It also provides consulting and technology solutions to enable greater supply chain visibility and control to their customers.

The project involved Customer Service Solution (CSS) program which enables its global Customer Service strategy with the goal to harmonize its CRM process & system landscape consistently applicable across the business (all industries and geographies). CSS will affect 4 divisions & 15 business units. Rollouts are planned for: Regional support centres (GER, US & Asia) Country service organizations: United States, Germany, NW Europe, SW Europe & EMEA regions

The project involved SAP SCM, Real Estate, Corp-BW and ITO space in place, encompassing not only the Supply of goods and Services but also imbibing the Reverse logistics process which makes the cutting edge to retain, sustain and expand its market horizon despite tough domestic and global market competition and thus leads to profitability of the organization.

Responsibilities:  Defined offshore Delivery Operation Model for making a flexible and reusable resource model to meet client demand for staffing at various points in time.  Defined the project process for Enterprise Integration as Technical Solution Architect / SME.  Created Technical Design, Build and Unit Testing, SIT phase for monthly releases for Integration Interfaces  Conducted workshops for functional, technical design, build and testing artifacts related to US-1 Roll-in interfaces and providing appropriate sign-off  Lead a team of 40+ members and involved in planning of 24/7 shifts, assign and tracking project tasks for teams and updated the regular status with respective stakeholders  Directed Application Development & Production Support teams at offshore  Supervised preparation of High Level Design, Technical Design, Build and Unit Testing, SIT phase of the EI Interfaces  Managed client workshops related to ERP service requirements with client / vendor team and providing appropriate technical inputs & solutions as a SME role for different Projects.  Designed Standards & Best practices Project templates;  Maintaining healthy relationship with the onsite team and end customers

The project involved SAP PI as the integration technology for their application and partner integration between SAP ECC / CRM/ HCM/ MDM and Non SAP systems like GIS, 3rd Party systems. SAP PI has been in use for the last couple of years - the product usage has been fairly extensive and the technology adoption is high.

Novartis Pharma and Sandoz is currently exploring options of operations to reduce the total cost of support for SAP Application Support and maintain the current service levels and happy to explore Shared Services engagement model to increase efficiency in operations with better SLA and reduce TCO as part of Pharma + Sandoz as their preferred shared delivery.

AstraZeneca implemented the SAP PI interfaces between AstraZeneca ERP systems & Oracle, SNC and B2B suppliers for the transmission of transactional and master data. Suppliers are accessing SNC through web UI and for some B2B integration is maintained. Suppliers - Germany, UK and Sweden are involved.

The project involved SAP PI which is used as the primary middleware to integrate external applications with RTBS. It spans across all the processes in SAP ECC like PAM/PTP, CTC/MIST, MMP/MPA, and MP/HSE.

Responsibilities:  Responsible for strategic initiatives in the Integration space and managed nearshore delivery team  Responsible for roadmaps for Migration of integration technology  Responsible to maintain the Integration Capabilities Model and the Integration Reference Architecture  Conduct Integration Assessments for all projects  Provide detailed architectural solution design to technical delivery teams  People Management throughout the project delivery / releases.  Managed Enterprise Integration Delivery Team at Chennai Centre  Created robust operational delivery team & service offered L1, L2 and L3 /L4 support across geographically using shared service model and ITIL based support framework  Maintained formal & informal customer relationship at the project level by engaging them regularly and be the SPOC to the customer /Vendors on project related activities, providing regular reports, Value articulation, managing expectation, participate in Client visits in order to increase customer satisfaction.  Acted as Knowledge Transition Manager for different projects from customer SMEs to Infosys global teams.

The project involved SAP Whole - Sale Template (SWT) which needs to integrate with IBM Datastage TX (Mercator) and exchanging reliable messages between MPCs and NSCs (A2A Integration). Requirement is to Migrate from IBM Datastage TX (Mercator) to SAP XI/PI & gives ROI to the Customer.

Responsibilities:  Responsible for strategic initiatives in the Integration space and managed nearshore delivery team  Responsible for roadmaps for Migration of integration technology  Experience with business and technical requirement analysis, business process modelling/mapping, methodology development, and data mapping.  Reporting Risk, dependencies & overall delivery weekly status to internal, external & vendor project stakeholders  Responsible to maintain the Integration Capabilities Model and the Integration Reference Architecture  Conduct Integration Assessments for all assigned deliverables  Provide detailed architectural solution design to delivery teams  Conduct integration architecture design review  Team Management throughout the project Delivery / Releases. Other