This project is about reducing the headcount for the call center by introducing the voice bot into the system.

My role includes:

▪ Requirement Gathering
▪ Attended walk through meeting with BA’s for the requirements
▪ Developed the Code
▪ Unit Testing
▪ Attended everyday scrum meetings – Highlighted issues concerns.
▪ Supported Testing team and fixed the bugs
▪ Attended defect Triage meeting and Retrospective meetings I provided inputs
▪ Prepare daily status reports
▪ Have given Knowledge Transition to the newly joined members of the team

▪ Build Desktop and Mobile sites from requirements gathering, maintenance.
▪ Develop management and maintenance of websites, banners, category pages, campaign pages and mobile content.
▪ Prepare daily status reports
▪ Have given Knowledge Transition to the newly joined members of the team

This project is about reducing the head count for the call center by introducing the voice bot into the system.

It is a web-based application which helps a companys admin to manage admissions, centers, and courses of the institute.Modules:Admin ModuleTrainee ModuleEnquiry Module