About Me

I am a ServiceNow Developer having 1.4+ years of experience with deftness in ITSM, Server and Client-side scripting, Inbound & Outbound actions, Workflows, Service Catalog, ACL’s, SLA’s.

Hands-on experience working on Busine...rkflows, Service Catalog, ACL’s, SLA’s.

Hands-on experience working on Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Import Sets, Update Sets, Workflows, Transform Maps, Inbound and Outbound Actions, etc.

Worked on multiple ServiceNow Instance Upgrades.

Considerable knowledge working on HRSD, Metrics, Reports, Regex, Service Portal & Performance Analytics.

Working as part of the ‘Managed Services’ Team (Managed Service is a process where the client for which we had done implementation in past, they purchase the MS hours and then log the tickets with enhancement, requests, defects and sometimes questions).