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About Me
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I have done master in computer applications (MCA) and I am having 3.8 years of versatile experience in software testing field,comprising of manual testing for software quality assurance, data warehouse testing, black box testing,sani...
Area of expertise with all stages of software development life cycle (SDLC), software testing cycles (STC),data warehouse testing, application testing, creating test plan, test data,test strategies, test cases, bug life cycle, defect tracking. Worked in Agile(scrum) as well as waterfall methodologies.Also have basic knowledge in Unix, C,C++,java. Good experience in SQL query writing and worked in Oracle (TOAD) and db2 databases.
Thanks & Re
Reja Saneesh
Call me : 00968 9524988
Oman
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Description
Description:TheWorldServiceTechnologiesisanapplicationusedbyAmexCustomerService Representativestoprovideservicestocardmemberswhentheycallinforanyservices.Therearevarious subapplicationswithinWST. ListingbelowtheapplicationsthatIworked: WorldServiceDataWarehouse/MicroStrategy/Webfocus:WorldServiceDatawarehouseserves theDatawarehouserequirementsofalltheapplicationsonWSTandisbasedonIBMsDB2.Thecoding fordataloadingandtransformationsaredoneviaInformaticaandemploysfrontendreportingcapabilities viaMicroStrategyandWebfocusreportingtoolwhichenablesthebusinesstopullthedatafromWSDW andpresentthemintheformofreportsanddashboardssoastoenableBIdecisionmaking. CompassCompassisawellestablishedperformancemanagementandcoachingtool,andisusedbythe Customers,CustomerCCPs(CustomerCareProfessionals),TeamLeads,Directorsandvicepresidents accessCompasstoviewperformanceandqualityresultsusingtailoredviews. Roles&responsibilities: • Involvedinactivitieslike: o DatawarehousetestingensuringthattheapplicationdatahasbeentransferredcorrectlyintoDW andDMtables.Ensuresthatthedatawarehousedataisreflectinginreports. o Analyzingandwritingtestscriptsforbothsprints(agile)andSIT(waterfall).oValidatingfilefeed fromapplication.oValidatingstageleveltablesagainstthefilefeedoValidatingDWleveltables againststagedataoValidatingDMtablesagainstDWtabledataoWritingSQLqueriestofetch datafromtables.oValidatingreportusingthereportingtoolslikemicrostrategyandwebfocuswith thedatafetchedfromDatamarttables o Findingbugsandensuringspeedyresolution(Throughmails,calls,QC,etc.)oPreparingreports likeDefectStatisticsandTracking,Weeklyanddailystatusreports o Attendingdailystandup meetingsandMeetingwithBusinessandDevelopmentteamstogetproperunderstandingofthe application
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Description:CLICisacomplaintmanagementtoolusedbyAmericanexpress.Whenevera customer/merchantwantstoraiseacomplaint,theycalluptheAmericanexpresscustomercareandget theircomplaintsloggedusingthistool. Roles&responsibilities: • Involvedinactivitieslike: o Analyzingandwritingtestscriptsforbothsprints(agile)andSIT(waterfall)basedonclient requirements o Findingbugsandensuringspeedyresolution(Throughmails,calls,QC,Rallyetc.) o PreparingreportslikeDefectStatisticsandTracking,Weeklyanddailystatusreports. o AttendingdailystandupmeetingsandMeetingwithBusinessandDevelopmentteamstoget properunderstandingoftheapplication
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