Mobile Application . Telecom domain 

Writing test cases and executing it manually.

Used Jira and ALM for defect tracking.

Writing test cases

Executing manually.

Defect tracking : QC

Sending daily status reports

Description:  The process in Customer Service Process shipment right from bookings being created manually or through e-booking to the completion of booking and the various exception scenarios.

Responsibilities:

• Understanding the Use cases.
• Interacting with L3 Support Team and L2 Support Team.
• Attending Daily status calls with clients.
• Attending Domain related trainings.
• Writing, executing test cases manually and raising/retesting/closing defects. Tested ORT environment.
• Validating XMLs in SOAP UI.
• Sending daily status reports to Test Lead.

Technology       :           Java, Microsoft .Net Framework, SOAP UI

                                    Auto Book Tool (CA Bridge), Oracle BPM, Citrix Environment.

Description:  The Hierarchy of the account creation in the CRM is ,First of all a contact is being created and for that contact an account is created and for an account customer is created and billing entities are attached. Once the contact, account and customer are created then you can create the subscription for the account.

Responsibilities:

• Understanding the application under the test in UAT Environment.
• Executing Test cases (Amdocs Customer Portal, Amdocs Self Service Portal, AMSS, AMC, and ASM) manually and updating the test results in QCv9.0.
• Involved in Release 1.4 and Release2.0.
• OSS /BSS testing.
• Mainly involved in Blacklisted Customer and Blacklisted Credit Cards Modules.
• Logging bugs in QC v9.0
• Running Batch files in UNIX environment.
• Verifying Data in Toad Database.
• Supporting Business Users.
• Updating daily status to Team Lead and Test Manager.

Technology       :           CRM 

Description: Display or Update a Domicile Country Code for a Business Entity.

Business Entities have two Location Codes should be labelled

• Country of Incorporation.
• Country of Domicile.
• Both should have a country but it is possible that one could be a blank.
• The two Location codes should always display and be located on the Business Entity “Basic “page. It does not require a separate Grid or component to maintain.

Responsibilities:

• Understanding the application under the test.
• Writing Test cases based on Use case and Wireframe in QC v10.0
• Executing Test cases manually.
• Involved in R2.0
• Logging bugs in QC10.0
• Updating daily status to Team Lead and Test Manager.

Description: OrderMax is a set of Business Services that enables order captures (and order control in future). Different segments and channels can use OrderMax Business Services to enable order capture in a format that best suits them. Each segment / channel may have a different UI to support the Order capture function. In doing so, they may use the set of services that are common across segments /channels or develop new ones to support unique functionality.

Responsibilities:

• Understanding the application under the test.
• Writing Test cases based on HLD.
• Executing Test cases manually.
• Involved in BRS10.3, BRS11.0, and BRS 11.1 Releases for Integration & System  

      (DIT, ORT), Sanity, Regression. Tested OSS/BSS.

• Creating Test data, uploading test cases, raising defects in Clear Quest tool.
• Pulling Request and Response longs in UNIX Environment.
• Updating daily status to Team Lead and Test Manager.
• Involved in Test case Reviews.