Gloreen S.

Gloreen S.

Lead Technical Writer

Mumbai , India

Experience: 14 Years

Gloreen

Mumbai , India

Lead Technical Writer

42240 USD / Year

  • Start Date / Notice Period end date: 2019-12-17

14 Years

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About Me

A technically qualified professional with 14 years of cross-functional experience in documentation for domains like Telecommunication, AI, ML, Retail, HR Operations, Quality Assurance, and e-Learning.

Specialties: Client interaction, Coo...

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Portfolio Projects

Description

  • Establish a standard documentation process
  • Create and maintain user guides and administrator guides
  • Stay abreast with the status of the program and review project execution plans, baseline documents, project initiation documents, technical notes, and strategies

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Description

Lead the documentation improvement effort, estimate and schedule product documentation, and develop user guides, online help content, release notes, and defect documents.

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Description

Developeduser guides,online help content, release notes, and defect documents.

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Description

Understand specification documents and develop report package user guides.

Maintain user guides, administrator guides, and online help content, and create release notes.

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Description

  • Effectively interpret the high level design documents and document the online help
  • Create IDWB profile using ID Workbench to transform DITA source files to XHTML and PDF outputs
  • Manage data sharing and data reuse between three different data sources (z/OS, DB2, and Informix) using CMVC

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