• Change / Incident Management.
• Service Request Management.
• Planning of the Change / Service Requests.
• Clearing of the Old / Backlog Service Requests.
• OTC – about 50 Change / Requests Delivery per month.
• Deployment of the CR / SRs.
• Coordinate / Plan for the KT for the Objects implemented.

• Functional Lead for the Project – OTC.
• Responsible for Project Deliverables – OTC.
• Data Migration of Legacy SFDC data to SAP.
• Configurations, Functional Specs, Enhancements, Mappings for Data Extractions, Data Extracts Validations.
• Integration – Customers, Materials, Contacts, Business transactions, Contracts, etc.
• Validation of SAP extracts after uploading data into SAP.
• Regression & Integration Testing.
• Responsible for the offshore delivery – OTC.

Integration / Migration / Transition Project Functional Lead for the Project – OTC. Responsible for Project Deliverables – OTC. Data Migration of Legacy SFDC data to SAP. Configurations, Functional Specs, Enhancements, Mappings for Data Extractions, Data Extracts Validations. Integration – Customers, Materials, Contacts, Business transactions, Contracts, etc. Validation of SAP extracts after uploading data into SAP. Regression & Integration Testing. Responsible for the offshore delivery – OTC.

Support Project Production Support – OTC. Enhancements. Test Scripts Preparation. Regression & Integration Testing.

• Production Support – OTC.
• Enhancements.
• Test Scripts Preparation.
• Regression & Integration Testing.

Support Project Production Support – OTC. Enhancements. Test Scripts Preparation. Regression & Integration Testing.

• Integration – Customers, Sales Reps., Inside Sales Data from SAP to SFDC.
• Data Migration SAP to SFDC and streaming the same from SAP OTC.
• Enhancements.
• Test Scripts Preparation.
• Regression & Integration Testing.
• Responsible for the offshore delivery – OTC.

Enhancement Project Integration – Customers, Sales Reps., Inside Sales Data from SAP to SFDC. Data Migration SAP to SFDC and streaming the same from SAP OTC. Enhancements. Test Scripts Preparation. Regression & Integration Testing. Responsible for the offshore delivery – OTC.

Integration Project Integration – SFDC to SAP Enhancements. Test Scripts Preparation, Regression & Integration Testing. Responsible for the offshore delivery – OTC.

Integration Project Integration – SAP to Internal Systems Enhancements. Test Scripts Preparation. Regression & Integration Testing. Responsible for the offshore delivery – OTC.

AMS / Enhancements. AMS – Production Support. Enhancements. Responsible for the offshore delivery for SD Module.

ENHANCEMENTS PROJECT Enhancements of the various gaps in the business process to enable smooth operation of Business at Optimal Costs. This is an ONGOING effort for cost saving and value addition to the business and operations. Responsible for the offshore delivery of the enhancements right from estimates to GO LIVE and Mission Control. Personally handling the OTC and P2D enhancements as well. Supported the Upgrade project in testing the various OTC scenarios and functionalities in the staging environments (copy of the Production Environment) applied with EHP6/SP4.

E2E IMPLEMENTATION PROJECT AS IS Business Process mapping and documentation for SD & CS Modules. Preparation of the Business Blue Print Documents for SD and CS modules. Configuration of the Sales & Distribution Module in line with all the existing and proposed business processes. Functional design of Client Specific Requirements & Enhancements. L1 and L2 training to the users. Preparation of UTS, Testing – Unit Testing & Integration Testing. Cross functional support to CS, MM and FI modules.

SUPPORT PROJECT Supported this Production Support & Enhancements project for 2 months due resource non-availability.

SUPPORT PROJECT Module Lead for Onsite Central Production Support for SD Module. Production Support and Enhancements related to SD. Change Requests, Functional design of Client Specific Requirements & Enhancements. Preparation of UTS, Testing – Unit Testing & Regression Testing. Ensuring SAP Best business practices, while taking up new requirements. Cross functional support to PP, FI and MM modules.

INTERNAL Proof of Concept PROJECT Preparation of the Business Process Documents and the OTC Configuration Document. Configuration of the S&D Module along with all the business processes detailed by SAP as Best Practices. Testing all the related business scenarios listed by SAP as Best Practices. SD-MM, SD-FI and SD_PP Integration testing.

INTERNAL Proof of Concept PROJECT Preparation of the Business Process Documents and the OTC Configuration Document. Configuration of the S& D Module along with all the business processes detailed by SAP as Best Practices. Testing all the business scenarios by SAP as Best Practices. SD-MM and SD-FI Integration testing.

RE-IMPLEMENTATION PROJECT Preparation of Functional Specifications for the required objects in SD. Prepared Configuration documents and User manuals in SD. Supported the various configurations and testing of the scenarios. Testing of the Standard OTC Business Processes. Involved in solving SD related issues. Unit Testing and Integration testing

SUPPORT PROJECT Project Lead for Production Support for SD Module and IS OIL. Enhancements related to new business processes and acquisitions of new Depots (Plants). Functional design of Client Specific Enhancements and Preparation of the Functional Documentation. Ensuring SAP Best business practices, while taking up new requirements and testing. Development of new customized reports as per the requirements and Modification to the existing reports. End user training.

MIGRATION (IMPLEMENTATION) PROJECT Project Lead for SD Module and IS OIL. Understanding the AS IS Business Processes of SHELL To map the Business processes to Petroplus Requirement. Configuration for SD and IS OIL as per the Petroplus TO BE Business Model. Assisted in the creation of the various output forms as per the requirement of the CLIENT. Ensuring GO LIVE on 1st April 2008 without any major issues related to SAP.

IMPLEMENTATION & SUPPORT PROJECT Analysis of the specifications provided by the client. Design and Development. Testing - unit testing & integration testing. Production Support. Functional design of project enhancements / requirements and testing. Development of new customized reports / changes to the existing reports as per the requirements. End user training.