About Me

Techno-Business Vision IT Service Excellence Project/Service Operations Strategic Business Engagements Application Development Ownership RPA Software Maintenance Delivery Strong Service Orientation Thought Leadership in establishing the governance an...Maintenance Delivery Strong Service Orientation Thought Leadership in establishing the governance and frameworks across from requirements gathering to Solution design, implementation, rollouts and post-go-live support and RPA. Techno-managerial skills in defining and governing an IT landscape in terms of quality of services, productivity, turnaround time, automation and risk control. Enterprising Technology Evangelist, adept in recommending improvement measures towards the performance, scalability & security of the organizational infrastructure. Proven dexterity in invigorating business capabilities and striving to adopt a data-driven culture through application of technology integrations, cognitive process automation and change management. Excellent understanding of current and upcoming trends in Digitalization and RPA (Robotics Process Automation) technology landscape to intellectualize automated outcomes and implement solution architecture. Multiple Certifications by Microsoft, The Data Scientists Toolbox, and EMC, with a plethora of demonstrated technological capabilities including Database Management, Process Enhancement, Automation Tools, Solutions Delivery, and Framework Implementation. Over 18 years of expertise in: Technology Architecture & Business Transformation Initiatives: Application Support / Product Development: Business Management & People Engagement: Technology Roadmap Development Business Data Analytics (F&A Domain) Business Intelligence & Analytics Solution Architecture Transition Management (onshore to offshore) Process Design & Workflow Management Robotics Process Automation Support Project Scoping ((Estimation & Scheduling Application Development Product Lifecycle Management Service Delivery Excellence Software Performance Improvement Incident & Change Management Infrastructure Setup IT Service Continuity Management KPI Monitoring Business Stakeholder Coordination Process Simplification & Automation Productivity Enhancement Performance Excellence Client Relationship Management Training & Development Reporting & Documentation PROFILE SYNOPSIS & HIGHL IGHTS Project Management + Application Development & Delivery Governance + IT Service Management Strong services & solution-inclined skills in driving consistency and efficiency for all software / application development efforts to bring innovation and exceed established quality expectations Adept in integrating product deliverables in alignment with latest technology and business strategy and transforming the organizational IT services into world-class practices Skilled at providing business focused IT services through the implementation of IT service transition processes & frameworks Directing wide range of functions related to Data/Interface/Process Design, Module/Interface Development, Testing, Integration and Implementation as per technical & functional specifications Ensuring that new and changed IT services, align with business operations and project goals Consistently enhanced support goal and delivery using application development methodologies, including Agile by employing TFS work estimation and Code Branching Gained over 6 months of International (USA) experience in Business Analysis, Database Management, Innovation within Data Storage Domain Solution Architecture + Business Analysis & Consulting + Automation Expertise + Delivery Excellence Technological Evangelist with capabilities in tracking KPIs that go beyond traditional IT metrics, and supporting the constant evolution of digitization, automation & profitable business partnerships Adroit in identifying the areas of Savings and Improvements by deriving analytics, cost-effective solutions & real-time insights Proficient in proposing well-organized delivery coursework and best practices to ensure achieve improved service delivery and reduced costs. Well-versed in the establishment solution outlines and migration paths depicting the track of a business function from manual to automated solution Proficient in conducting Functional Analysis (FA), while taking into account Business Requirements & Designs Solution Strategy Implemented RPA Solutions for Mutiple European Clients to improve their Accounts Payable Processing flow with Conduent owned Automation tool: Result: 60-70% reduction in man hours with huge savings Offered value-driven RPA/Automation solution to remove BizTalk from Application support and delivery, to reduce Microsoft Licensing cost Platform Modernization for Print & Mail Domain to channelize the flow from traditional mailing system to digital platform.