ValueStream is currently managing the entire process manually right from getting data in excel from clients, cleaning the data, updating in masters, calling queue generation, and report generation. This tool will migrate from manual excel process to automate the end to end process. Call Center CRM services, one can expect a greater level of customization that addresses many of the business needs. It allows businesses to control, manage, and secure customers’ data that drives in their business network. Analyze the data better and efficiently to set the priority of follow up to increase the collections. On-time reminders and follow-ups will result in better collections.

Responsibility: Analysis, Design, Coding, Debugging, Documentation, Testing, Problem Solving, Teamwork, SoftwareDevelopment Fundamentals, Development Process, and Requirements.

An ambitious venture to create a complete CompACT framework that will help a user to create a fully working application for a specific purpose. The Purpose of CNG is to develop an application that would allow users to configure their requirements by themselves.

Responsibility: Perform design, development, and support of existing and new products. Understand product vision andbusiness needs to define product requirements and product architectural solutions. Develop architectural and design principlesto improve the performance, capacity, and scalability of the product.

POS (Point of Sales) System is a Windows Mobile application that is used for selling events tickets at the doorstep. Marketingpersons use the Motorola E400 kit which has an inbuilt credit card scanner and a printer. When a client calls for booking tickets for an event, they will visit their house or office and sells tickets instantly, once they sell the tickets, the server will get updated about it.

Responsibility: Software Development that includes Specification gathering, Documenting, Analysis, Design, Implementation, andTesting.

The CompACT web applications to serve the purpose of Compensation reviewing process to be conducted for their employees in every organization. This is an effective and automated process in which a set of managers are encouraged to follow certain guidelines that help to perform the Compensation Review Process.

Responsibility: Overall responsibility for the project’s success, Planning, Decision Making, Delegate, Envisioning, Ensuring execution, Timely delivery, Responsible for guiding the team, Maintaining metrics, and reviewing periodically.