+1 646 305 2118
+44 1253 335595
+91 9875 492266
TUSHAR
Pune
,
India
System Engineer L1
25028.5 USD / Year
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Immediate: Available
2 Years
About Me
I would like to be a part of an organization where I could use and enhance my knowledge and talent for the invention of both the organization and myself....
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Description
- I have 2 year experience as System Engineer L1 at OpenView Technologies, Pune, where our client is Tech Mahindra, GigaSpace, Pune with team of Technical Infrastructure Management (TIM) since August 2017 until present, including 3 Months Training at Giga Space and Commerzone location.
- My Role is to provide solution to user’s issue/problem.
- We analyze issue faced by user and provide solution depending on the nature of issue.
- Checking of compliance reports every day.
- Manage Domain environment for sites through remote support (Team Viewer, SCCM, MSRA, RDC).
- Manage shared folder and devices through permission.
- Data Backup of all users.
- Avaya installation hard phones and Softphones.
- Local and Network Printer configuration, troubleshooting.
- Internet & LAN configuration, troubleshooting.
- Software troubleshooting update and patch installation.
- Manage Antivirus (McAfee).
- Laptop/Desktop Encryption using McAfee Drive Encryption.
- Issue H/W, S/W and accessories to users.
- Inventory management.
- Hands on experience in Ticketing tool (BMC Remedy).
- Closing of SR within SLA time and sending of daily report to Team Leader and Manager.
Verifications
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Profile Verified
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Phone Verified
Preferred Language
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English - Fluent
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Hindi - Fluent
