Dinesh K.
Seeking Senior level assignments in Service Delivery Management, Application Development.
Gurugram , India
Experience: 19 Years
Seeking Senior level assignments in Service Delivery Management, Application Development.
72857.2 USD / Year
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Immediate: Available
19 Years
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About Me
A technology driven profession with over 19 years of diverse experience in Executive leadership and management, Process, Portfolio Management, Project/Delivery Management, Leading System Integration Projects, Vendor Management, Digital Marketing S...ect/Delivery Management, Leading System Integration Projects, Vendor Management, Digital Marketing Solutions and driving highly strategic technology initiatives to support corporate goals.
Forward-focused Delivery Manager with expertise in concepts of end-to-end project planning and implementation from scope management, to activity sequencing, effort & cost estimation, risk analysis to quality management in line with international guidelines.
Possess a successful track record in delivery excellence, profitable project execution and high employee & customer satisfaction.
History of forging ongoing, productive relationships with key clients, business partners and stakeholders.
Extensive global experience managing multi-cultural project teams spanning a breadth of technical and professional disciplines.
Show MorePortfolio Projects
Description
- Overall Delivery Management, Process Set-up & team development across geographies (India, US, Philippines)
- Manage stakeholder communication, vendor management, communication with the client marketing team
- Business strategic planning and technical involvement in program definition & value add to the client
- Manage innovation and technology work across different geographies
- Portfolio Management:
- Manage contract, estimation, budgeting, costing, staffing and program execution from the client location
- Manage variable PMs. Allocated projects, reviewed status, budget variance, and helped them resolve issues and coached them on the SDLC processes.
Description
- Involved in Contract Renewal Process & Signoff
- Managed AO processes’ execution
- Liaised and coordinated with stakeholder across the geography
- Managed end-to-end delivery that involved AO process setup, estimation, analysis, architecture design, development, knowledge base, implementation and SLA management
- Managed L2 & L3 support and 24X7 on-call support