About Me

Business Development & IT Infrastructure professional with total 25 + years of extensive work experience in IT infrastructure, IT Strategies, Program/Project Management, Service & Project Del...rk experience in IT infrastructure, IT Strategies, Program/Project Management, Service & Project Delivery Management, SLA, IT Outsourcing and Client, Operation Management, Account Management, prepare budgets, manage P&L, Vendor Management & Leading Cloud Service Delivery

Implementation experience of ITIL, SIX SIGMA GB, PRINCE2, COBIT 5, ISO 27001, TOGAF 9.2 EA & PMP.

Drive to either improve productivity by automating or implement defect prevention.

Specialties:

- Global Client Management

- IT Infrastructure Set up and Remote Management

- IT Outsourcing & Offshoring

- Project & Transition management

- Customer, People and Partner Management

- Business development and Service Level Management

- SLA

- Service Delivery & Project Management

- IT Service Management & Vendor Management

- Data Centre Implementation & Roll out

- Program Management

- Resource Management & Requirements Analysis

- Incident Management

- Performance Management

- Cost Management – P&L

- Managed Services

- Service Desk Management

- Project Rollouts

- Project Delivery

- ISO 27001

- AWS / AZURE cloud solution and Delivery