Lead BI/SI application support for a US based retail client which has 1200 + stores in US and Canada.

Roles and responsibilities:

• End to end project management of 24 X7 production support team which uses multiple technologies like Micro strategy, Data stage and TIBCO.
• Mange client relation ship and vendor relation ship such as TIBCO, IBM.
• Manage the client relationship and end to end delivery of SOWs which includes estimation, planning, reviews, staffing, capture all the project metrics.
• Drive with team to address incidents, service requests and problem tickets. Track the SLAs and reporting through service now.
• YoY able to obtain 30% incident reduction through automation and addressing repetitive failures.
• Cleaned, merged and manipulated datasets and conducted feature engineering using Pandas
• Created various charts in Spyder using Matplotlib to perform a preliminary analysis on the collected data.
• Applied various machine learning techniques using Python to build dynamic pricing models and maximise profits.
• Developed segmentation models using K-means Clustering for exploring new user segments.

Technology: Data Science with Python, Micro strategy, Data stage, Netezza, Control M, Service now.

In Life Science Consumer health project responsible for end to end delivery of both ASM and AD modules which has support coverage in 5 countries.

Roles and responsibilities:

• In a year handles $ 0.5 million worth of AD projects and 4000 support tickets.
• AD projects responsibility includes the requirement gathering, estimation, project planning, resourcing delivery etc.
• AM Project responsibilities includes process improvements, continues improvements to reduce the repetitive tickets and manual effort reductions.
• Responsible for overall project financials, estimation, SOWs, SLAs, Client and relationship.
• Created BOTS using Blue Prism and managing robot’s workloads using Blue Prism Work Queues.
• YoY able to obtain 30% incident reduction through automation and addressing repetitive failures.
• Experience in Queue Configurations, Monitoring, Internal Blue Prism Work Queue Actions, Exception handling, efficient use of stages, blocks, data types, session and environmental variables for processing of Business Process diagrams and Process flow charts using RPA tools.

Technology: SAP Business Objects, Dashboards, Tableau, Micro strategy, Informatica, Oracle

Responsible for the delivery of multiple projects which has effort ranges from 350 hours to 4500 hours.

Roles and Responsibilities:

• Responsible for the end to end delivery of projects, the project scope includes analysis and design which is done by client resources, Build, Test support, Implementation support and post implementation support.
• Responsibilities which includes the estimation, project planning, resource allocation, reviews etc.

Technology: SAP Business Objects, BODS, Oracle, SAS.

Was working as a Business Objects architect in SI project. Responsible for all the business objects related design and build activities in the project. In additional to that he is supporting AM team.

More over responsible for operational activities in the project (SME Review, maintain/implement CDP tool, support to project audit and maintain updated documents for project audit, prepare project status reports etc).

Roles and Responsibilities:

• Project planning and estimation and presentation to the client.
• As an architect responsible for requirement discussions with BAs, design of universes and reports.
• Reviews (Design review, build review), support to testing team (test case reviews and result validations).
• Create and update data models.
• Co-ordinating Business objects / tera data migration across environments.

Technology: SAP Business Objects, Informatica, Terra data.

The RRW (Risk Reporting warehouse) store data from Operational Systems to provide a single source of integrated and Historic data. The credit risk reporting team of the bank uses this data to create the reports by using Business Objects.

Roles and Responsibilities:

• Leading the RRW BO team
• Interaction with the end user to understand their requirements, create the design document and create the reports.
• Involved in the BO security model design.
• Involved the migration of Users, Universes and reports from BO 6.5 to BOXI R2.

Technology: BOXI R2, WEBI, Business Objects 6.5, BCA, Oracle 9.2 etc.