About Me

• 3+ years of technically diversified IT experience and expertise in Atlassian Tools.

• A team player experienced in application support, problem escalation and resolution in fast paced investment bank and financial service environment...t, problem escalation and resolution in fast paced investment bank and financial service environment.

• Performed application and system administration tasks including data backups.

• Expert in Jira project setup including Custom field configurations, Screens, Permission schemes and Notification schemes.

• Test new versions of the tools and plug-ins to ensure compatibility during upgrade.

• Integration of JIRA with Confluence and other 3rd party tools using plug-ins.

• Assisting users on JQL filters, Dashboards and Gadgets.

• Monitoring the Jira space issues, check the nodes run process.

• Responsible for working on a queue of JIRA tickets to address system issues, user requests etc. on a daily, basis.

• Ability to work in round the clock shifts.

• Quick learner with ability to grasp new technologies with ease and comfort.

• Have good knowledge in third party plug-in like JSU, Adaptive Script Runner, Dynamics Forms for Jira, Elements Connects, Tempoo’s, Automation lite for Jira,  Email This Issue.. etc.