• Currently working as Atlassian Systems Administrator handling JIRA Software, Confluence, and Jira Service Desk.

• Monitor the applications – Presentation and middleware layers, application servers and database, schedule tasks, health checks, reporting.

• Incident troubleshooting, communicate status to the end users, prevent future occurrences.

• Worked Atlassian Systems Administrator handling JIRA Software, Confluence, and Jira Service Desk.

• Monitor the applications – Presentation and middleware layers, application servers and database, schedule tasks, health checks, reporting.

• Incident troubleshooting, communicate status to the end users, prevent future occurrences.

Worked as Atlassian Systems Administrator handling JIRA, Confluence, Fisheye & Crucible, and Bit bucket. Creation of new Jira Projects Responsible for creating new users and groups in Jira Configuring Issue Types for the Jira Projects. Managing Issue type screens Responsible for creation of custom workflows and adding post functions when required. Responsible for configuring custom fields for the requested issues types in the Jira projects Trouble shooting Jira user issues Ensure all servers are maintained and running optimally. Worked on service level tickets in priorities with in SLA. Provide day-to-day Assistance to systems users Performing Software upgrade and installing new softwares and plug ins.