Shyena M.

Shyena M.

Working as a Subject Matter Expert in TCS

Noida , India

Experience: 4 Years

Shyena

Noida , India

Working as a Subject Matter Expert in TCS

10800 USD / Year

  • Start Date / Notice Period end date: 2020-03-31

4 Years

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About Me

Designation: System Engineer

Role: Subject Matter Expert (SME)

Currently I am managing the team of 25 employees which includes their daily technical and process related queries, breaks and leave management, daily feedbacks. Moreove...

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Portfolio Projects

Microsoft

Company

Microsoft

Description

Worked as an Escalation Engineer where I support End users and Tier 1 agents to resolve their issues.

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Adobe Systems

Company

Adobe Systems

Description

Worked as an IT Service Desk Engineer where I provided support to the Business clients of Adobe System

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Tools

BMC Remedy

Royal Dutch Shell

Company

Royal Dutch Shell

Description

Working as SME and managing the team of 25 employees 

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Skills

Windows OS

Tools

Service now
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