Duane R.

Duane R.

IT Specialist Network + CE SharePoint Literate /SQL Literate Proficient in Unix and Various Cisco

Lancaster , United States

Experience: 15 Years

Duane

Lancaster , United States

IT Specialist Network + CE SharePoint Literate /SQL Literate Proficient in Unix and Various Cisco

57600 USD / Year

  • Immediate: Available

15 Years

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About Me

To gain a challenging position within a growing company that can utilize my skill set in the IT Client/System Support department.

Experienced in System Administration, Network Management, Site Management and Various (Enterprise – Healthc...

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Portfolio Projects

LSC

Company

LSC

Description

Remove, flex, jog, and stack printed sheets, folded signatures, labels or other in-process product from discharge unit of printing press or adhesive coating equipment. Review signatures for smearing, register issues, bad folds, etc. and notify the Pressroom. Remove folded signatures from web press and place signatures on pallet or skid for removal to warehouse or binding areas.  Adjust stacking mechanism on press according to paper dimensions. Loads and unloads materials onto or from pallets, carts and trays. Conveys materials from storage or work sites to designated area, using hand truck, electric dolly, or other devices. Counts, weighs, and records number of units of materials moved or handled on daily production sheet. Attaches identifying tags or labels to materials or marks information on cases, bales, or other containers.  Assist Press Crew with make-ready of the equipment such as retrieving plates, hanging plates, recycling/storing plates.  Perform in-process quality checks of printed materials looking for blemishes, scratches or other print defects. Good knowledge of general warehouse layout, item identification codes, basic warehouse procedures, and the storage areas in order to be able to place or pull paper stock, signatures and materials in accordance with standard procedures. Experienced with hand tools used in material handling tasks such as hammers, pliers, strapping and stretch wrapping tools and equipment, tape fasteners, metal band sheers, and related equipment.  Ability to read job ticket/run sheet information and translate for input into stacker, palletizer and load sheet computer System. Able to complete appropriate forms relating to stock description, quantity, unit of issue, and the labeling requirements for incoming and outgoing material

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Tools

Excel sheets

OPCON

Company

OPCON

Description

Determine the causes of equipment malfunction and take appropriate corrective actions.
Communicate effectively with other staff and service personnel on technical matters.
Install, maintain and repair terminal subsystem equipment. Monitor the communications network and identify error and malfunction conditions Perform difficult and varied clerical work involving judgment and requiring attention to details, speed and accuracy. Maintain technical records and files related to computer processing operations. Utilize manuals and other resources to diagnose and solve more complex operational difficulties and hardware malfunctions in the communications network. Ensure all database servers are backed up in a way that meets the business’s Recovery Point Objectives (RPO.) Test backups to ensure we can meet the business’ Recovery Time Objectives (RTO) Troubleshoot SQL Server service outages as they occur, including after-hours and weekends.
Configure SQL Server monitoring utilities to minimize false alarms. As new systems are brought in-house, choose whether to use clustering, log shipping, mirroring, Windows Azure, or other technologies. Install and configure new SQL Servers. Deploy database change scripts provided by third party vendors. When performance issues arise, determine the most effective way to increase performance including hardware purchases, server configuration changes, or index/query changes. Document the company’s database environment

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Skills

SQL

CACI

Company

CACI

Description

Handled incidents the first-tier of the help desk support team was unable to resolve. Provided onsite or remote support for one or more of the following user systems: Desktops, Laptops, Printers, and Peripherals.
Create file systems, Install the software, Created backup/ recover policies, Monitor network communication, update the system as soon as a new version of OS and application software comes out, implement the policies for the use of the computer system and network, Setup security policies for users.
Provided basic support of systems for break-fixes, installs, User/Group account moves, adds, and other modifications. Conducted complex hardware, software, network troubleshooting and problem resolution within the IT systems environment through preventative maintenance. Wiped and Reimaged machines for OS upgrades and Deployment requirements. Developed systems and application troubling documentation. Determines suitable hardware/software meet user requirements. Provides user orientation of new and upgraded hardware/software packages. Interface with clients to determine needs through the R12 ticketing system, Remedy Ticketing System. Part of a two men team selected to create and tracks hardware/software inventory end of the life cycle for the entire APG NEC group.  Recreated user passwords. Verified Certificate Validity through Desktop Validator and Activclient Application. Provides user orientation on current hardware/software packages.
 
EDS (Electronic Data Systems, an HP Company)  

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United Parcel Service

Company

United Parcel Service

Description

Conducts complex hardware, software, and network. Troubleshooting and problem resolution within the IT systems environment. Researches problems, make recommendations for solutions, and repairs or rebuilds systems to appropriate specifications. Develops systems documentation. Determines suitable hardware/software meet user requirements. Provides user orientation of new and upgraded hardware/software packages. Develops disaster recovery procedures. Performs security testing to ensure compliance with corporate standards.

May interface with clients to determine needs. Plans for upgrades and expansion in a complex systems environment.Tracks hardware/software inventory. Resets user passwords. Provides user orientation of current hardware/software packages. Provided onsite or remote support for one or more of the following user systems (Desktops, Laptops, Printers, and Peripherals). Provided basic support of systems for break-fixes, installs, User/ Group account moves, adds, and other modifications. Troubleshooting Worldship/Courtship applications requiring patch/hotfix installations. Conducted complex hardware, software, and network troubleshooting and problem resolution within the IT systems environment through preventative maintenance. Researched problems, make recommendations for solutions, repairs or rebuilds systems to appropriate specifications. Wiped and Reimaged machines for OS upgrades and Deployment requirements. Developed systems and application troubleshooting documentation. Determines suitable hardware/software to meet user requirements.

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