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- Co-ordinate along various critical activities on support of production, application and windows infrastructure.
- Specialized and working in server Virtualization environment, Microsoft HyperV Technology.
- Providing continuous system monitoring for ensuring the machines health in case of hardware and resources allotment.
- Building new virtual machines with required configuration in the HyperV environment.
- Trouble shooting along various resource management issues in the virtual servers includes space issues, Memory and processor issues.
- Monitoring the cluster resources through Failover cluster management and performing migration activity.
- Knowledge and working desktop virtualization environment in basic Citrix desktop virtualization Platform.
- Performed basic citrix tasks, providing monitoring of the infra and publishing the applications, desktops to the user in the management console.
- Worked in Service Now ticket tool Environment in the Role of Queue manager for few months.
- Maintaining ticket flow and also assigning tasks and scheduling shifts to the team.
- Provisional Knowledge in ticket management tool that is service now tool for creating and managing ticket flow
Global shared service
I was supporting global clients on server virtualization platform under Microsoft Hyperv and citrixShow More Show Less
Toolssccm Citrix Receiver