• Certified ServiceNow Administrator and Implementation Specialist
• 7+ years of experience as a ServiceNow Developer and Admin (Versions: Aspen, Calgary, Dublin, Eureka and Fuji with hands-on experience)
• 2+ years of experience as a Java Developer.
• Configuration of Incident management, Service Request management, Problem management, Change management, Knowledge management, Service Level management, Asset and CMDB management, Survey management in Service-Now
• Worked in Alarmpoint Integration, Workday Service-Now Integration, Wipro Remedy Service-Now Integration, LDAP Integration, HP uCMDB integration.
• Custom Applications like Global HR Exit Process developed in Service-Now.
• Modules worked: Business Rules, Client Scripts, Script Includes, UI Policies, Data Policies, UI Actions, UI Pages, UI Macros, Scheduled Jobs, Inbound Actions, Email Scripting, ACLs, Reports, Transform Maps and Scripting, Web Services SOAP and REST, Workflows and Workflow scripts

Modules worked: Business Rules, Client Scripts, Script Includes, UI Policies, Data Policies, UI Actions, UI Pages, UI Macros, Scheduled Jobs, Inbound Actions, Email Scripting, ACLs, Reports, Transform Maps and Scripting, Web Services SOAP and REST, Workflows and Workflow scripts 

Implementation of Service portal from a heavily customized CMS pages