About Me
To reach a challenging position in the IT Infrastructure Services field where I can contribute the best of my skills and efforts for the growth of the company as well as me to gain an experience from your organization.
Professional Summary...
Professional Summary:
- Having more than 5 Years of experience in IT Infrastructure Management handled different tasks assigned as a Support Engineer, Service Desk, and Technical support. Having excellent customer handling skills. Implementation of small IT projects.
- Good understanding of System Support, Installation, Configuration & Maintenance of various vendor products.
- Good Relationship Management Skills across Various People groups and Cohesive Team Player. Good written, Verbal Communication Skills.
- Ability to Perform Under a High Pressure Work Environment, Self-Motivated and Goal Achievement.
- Responsible for Technical Support, including identifying and resolving Daily basic technical issues
Skills
Hardware
Others
Portfolio Projects
Company
G4S IT services
Description
In G4S i was supporting UK&I customers over remote, regaridng their techinal issues, and managing user's account permission via AD, and creating acount like domain account creating mailbox, viper account, javelin account, and giving them shared permisson on google admin and revoking access. and also manageting the ticekting tool portal.
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Tools
ITSMCompany
I have worked on office Javelin project,
Description
It was office new project that went ho live and me and my team was handling this project
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Google CloudTools
Google CloudCompany
Javelin project, Shared services project,
Description
supporting the UK&I customer and resolving technical issue via remote.
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ServiceNow