Ashok kumar R.

Ashok kumar R.

Desktop Support Engineer & Service Desk Engineer

, India

Experience: 5 Years

Ashok kumar

Desktop Support Engineer & Service Desk Engineer

USD / Year

  • Start Date / Notice Period end date:

5 Years

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About Me

To reach a challenging position in the IT Infrastructure Services field where I can contribute the best of my skills and efforts for the growth of the company as well as me to gain an experience from your organization.

Professional Summary...

Professional Summary:                                                                              

  • Having more than 5 Years of experience in IT Infrastructure Management handled different tasks assigned as a Support Engineer, Service Desk, and Technical support. Having excellent customer handling skills. Implementation of small IT projects.
  • Good understanding of System Support, Installation, Configuration & Maintenance of various vendor products.
  • Good Relationship Management Skills across Various People groups and Cohesive Team Player. Good written, Verbal Communication Skills.
  • Ability to Perform Under a High Pressure Work Environment, Self-Motivated and Goal Achievement.
  • Responsible for Technical Support, including identifying and resolving Daily basic technical issues

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Portfolio Projects

Description

In G4S i was supporting UK&Icustomers over remote, regaridng their techinal issues, and managinguser's account permission via AD, and creating acount like domain account creating mailbox, viper account, javelin account, and giving them shared permisson on google adminand revoking access. and also manageting the ticekting tool portal.

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Description

It was office new project that went ho live and me and my team was handling this project

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Description

supporting the UK&I customer and resolving technical issue via remote.

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