Bruce B.

Bruce B.

Sr Program Manager

Houston , United States

Experience: 15 Years

Bruce

Houston , United States

Sr Program Manager

144000 USD / Year

  • Immediate: Available

15 Years

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About Me

I am a business person first and foremost who is highly process oriented and is passionate about serving the needs of the business by improving processes and solving business problems through the application of technology.

Furthermore, I a...

Furthermore, I am a dedicated, pragmatic and responsive SERVICE DELIVER MANAGER with a proven track record. Creative and tenacious problem solver, who thrives on challenges, is calm under pressure and gets the job done. Versatile, diligent and resourceful team player who possesses excellent interpersonal and communication skills.

An empowering leader and motivator, organized and thorough planner, and diplomatic negotiator dealing effectively across all levels of the organization.  Accustomed to a fast pace and multiple assignments, fulfills priorities and balances competing agendas while maintaining a strong business focus, delivering high quality systems and outstanding user satisfaction when managing complex projects.

 

CORE COMPETENCIES: (Certificates, special job skills, jobs related skills that make you more special than others with the same job title)

Specialties: Strategic Technical Planning & Implementation

IT Operations & ITIL Service Management; ITIL Process Improvement

IT Management

E-Commerce Technologies Management

Microsoft Systems Engineering/Tier III Enterprise Support

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Portfolio Projects

Wipro

Company

Wipro

Description

Sr Service Manager for ITSM 

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Skills

Windows OS

Tools

ServiceNow

TCS

Company

TCS

Description

ITSM Incident Mgt

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Skills

Windows OS

Gemalto

Company

Gemalto

Description

Global Process Owner

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Skills

Windows OS

Tools

Office 365

Compucom

Company

Compucom

Description

ITSM service Management

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Skills

Windows OS

Tools

ServiceNow
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Verifications

  • Profile Verified

  • Phone Verified

Preferred Language

  • English - Fluent

Available Timezones

  • Central Daylight [UTC -5]