19. the Sr. Program Manager, Mr. Carlyle is the single POC for FEC’s migration efforts, relocating the agency from their current location to a new construction location. He was responsible for managing across 120 functional ITOM, managerial and technical teams, which included construction contractors, Low Voltage Systems (LVS) management, infrastructure management (Cisco, Verizon, Centurylink, Polycom, Microsoft) and organize management expectations between internal government staff (IT Mgmt., CIO, ISO, AV Mgmt., Chief of Staff Director and Commissioners). a result of operating with old technology, FEC’s desire to leverage emerging technology within this migration plan, and to integrate Data, Voice, AV, and VTC in their new space is critical. Since the migration transition took place, he has developed a roadmap to deploy ServiceNow (SNOW) “Geneva”, which will be implemented as FEC’s ITSM and PPM/PPS for development of new policies and processes, enabling FEC to function as an automated agency. This includes, the out of box modules of Incident Mgmt., Problem Mgmt., Change Mgmt. and Knowledgebase, and additional plugins of set/Config. Mgmt., Service Catalog, Service Desk, Demand Mgmt., Portfolio Mgmt., Proj. Mgmt., and Resource Mgmt.

- IT planning and management of new or improved medical facilities

- Provide subject matter expertise to develop and review plans to assess the security controls.
- Assess the security controls in accordance with the assessment procedures defined in the DHA security assessment plan.
- Prepare the security assessment report documenting issues, findings, and recommendations from the security control assessment
- Conduct initial remediation actions on security controls based on findings and recommendations of the security assessment report and reassess remediated control(s), as appropriate
- Assess a selected subset of the technical, management, and operational security controls employed within and inherited by information systems in accordance with the organization defined monitoring strategy.
- Provide assistance to the systems owner, enclave, or site personnel to complete required RMF documentation, addressing Independent Validation and Verification (IV&V) results and assisting enclave personnel in preparing all types of RMF Authorization for review by the Validator, Security Control Assessor (Representative)(SCA(R)), or the Authorizing Official (ATO).

As the Sr. IT Enterprise Program Manager Mr. Carlyle is accountable for the enterprise-wide network infrastructure which include AWS (cloud-base systems) and on premise information network systems, security policy, service strategy, architecture, operations, and capability enhancements. This role oversees and coordinates security initiatives and policies by working with the security director, business and functional leaders and staff including IT Operations, IT Architecture, Human Resources, Enterprise Risk Management, Legal and Product Management. Mr. Carlyle provides vision and leadership necessary to manage and mitigate risk to the organization to ensure IT and business alignment, effective governance, and CMS system and product availability, integrity and confidentiality. As the Program Manager, he provides executive level decision support through both informal and formal means, including but not limited to executive level metrics, dashboards, risk analysis and mitigation, acceptance and reporting. Mr. Carlyle serves on the Change Control Board (CCB) as the SME person to the Information Security Management and Infrastructure Advisory Committee and actively participates on the Information Security Governance Committee (which collaborates with the CIO on projects and initiatives). Managed and oversee the implementation of Curam Social Program Management, which was used to allow clients update social and business statuses, and assist states with the Affordable Care Act (ACA). He has eight years of DevOps ITOM management experience.

• Managing cross technology and functional transition/delivery teams in a ITIL/SDLC environment and in IT Applications and IT Operations context
• Provide roadmap and lead transition team and ServiceNow vendor in the orchestration and delivery of the Service Desk system.
• Plan ServiceNow workshops and manage Requirements Traceability Matrix (RTMs)
• Plan and manage data migration from Remedy to ServiceNow
• Provision, analyze and improve operational processes relating to the Service Desk, and customize ServiceNow platform to efficiently manage the IT service lifecycle of the following modules/areas;

• PPM/PPS w/ Demand and Resource Mgmt. Mod.
• Incident Management
• Problem Management
• Service Request Call Management
• Configuration Management (CMDB)
• Change Management
• Release Management
• Asset Management
• Service Catalog
• Knowledgebase Management