• Successfully implemented an API integration using REST API to get complaints and their associated files from CFPB MuleSoft API to NCUA’s Salesforce instance.
• Corrected security vulnerabilities found in the security review of the system.
• Involved in ongoing enhancements and changes of the system.
• Implemented a solution to prevent fraudulent users from registering on the self-registration page of the community using reCAPTCHA.
• Implemented case management.
• Implemented Phase 2 that included adding different profiles, changing the OWD and setting up necessary sharing settings.
• Developed Apex triggers, classes and test classes.
• Set up processes using process builder and workflows.
• Set up complicated validation rules.

Technology: Apex classes, Apex triggers, VisualForce, Salesforce Communities, Case management, Process Builder

Developer on the project that used Agile methodology for enhancements, bug fixes and maintenance of 7 Salesforce applications and 5 communities.

Developed a new application called TWAVES to submit new access requests, which collects a visitor’s personally identifiable information (PII) and securely sends the visitor’s PII directly to Secret Service (USSS) for review and clearance.

• Created a Lighting community using the lighting template for case management with global search feature.
• Set up a console for the Service Cloud user.
• Developed Apex triggers to automate various processes.
• Set up the OWD, roles, profiles and sharing rules for the organization.
• Created workflows for notifications to the users.
• Used Agile methodology and was part of all sprints for this project.